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Windows 2008 R2 Setting up MailEnable Email Service and Client

Posted on 2011-03-17
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Last Modified: 2012-06-21
I am trying to setup an Email Service on a Windows 2008 R2 installation.
I am using MailEnable which is a general purpose Mail Server designed for Microsoft Windows Server Operating Systems.

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Question by:Howard Bash
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19 Comments
 
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BatchV earned 500 total points
ID: 35165412
Hi what seem to be the problem?
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by:Howard Bash
ID: 35168102
I have been trying to set the account information for what I thought were the settings required to access the user I set up on my Windows 2008 R2 server,  but the settings failed.

Either I have not set up the email and/or the user correctly on the server,  or I don't know what values to use for setting up Outlook 2007 to access that account.
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by:BatchV
BatchV earned 500 total points
ID: 35172097
when you mention server 2008, is it standard edition or SBS2008?
If its server 2008 standard edition than you cannot sent and reveive mail without Microsoft exchange or similar server
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by:Howard Bash
ID: 35172166
The Server is running Windows 2008 R2 with Hyper-V VPS.
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by:BatchV
BatchV earned 500 total points
ID: 35172312
Ok so you are using Mailenable as your mail server. I suggest you really contact Mailenable because it looks like you are not even sure if the software is setup and configured properly or even if its the right version for your requirement.

We can help you here with any errors you are getting or to twick the software properly.

Sorry if my advise is a bit harsh

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by:Howard Bash
ID: 35172321
Everything I see on the Email Service makes me think it is though.  I have users in a domain with mailboxes and they are receiving messages as the email counters per user do go up when sent automatic messages within the server itself.
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by:Howard Bash
ID: 35172333
I think I just need someone to "twick" the software or point me at where I can find the settings that my outlook email account requires.
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by:BatchV
BatchV earned 500 total points
ID: 35176808
When you configure outlook what error messages are you getting?

This link is got some of the most common ones.
http://www.mailenable.com/kb/content/view.asp?ID=ME020134
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by:Howard Bash
ID: 35193387
It's looking like I have a blocked port.  I am using AVG Internet Suite 2011 for my virus scan and general malware handler and it's way tricky to get it to open a port (I have tried disabling it to no avail as well).
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by:BatchV
BatchV earned 500 total points
ID: 35193713
The only ports you need open are 25 for SMTP and 110 for POP.
If you are not getting any of the error messages from the link I provided earlier than I think you need to contact MailEnable.

I am not sure about your network knowledge but your question is very open. You need to provide us with specific error codes or atleast provide details. Otherwise it’s difficult to help you.
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by:Howard Bash
ID: 35199341
Again,  I think that it is somehow related to blocking of ports by AVG and I don't see how to configure it to allow those ports.  An AVG expert at the moment would be nice.
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Expert Comment

by:BatchV
ID: 35199605
Step as follows:
*Open AVG on your PC. Click "Tools."
*Select "Firewall Settings" and click "Profiles."
*Double-click "Standalone Computer," then double-click "Applications."
*Double-click on the application that requires the opened port. Select "Advanced Configuration" from the "Action" menu. Click "Services," and click "Edit Services." Enter the port numbers you want to open and click "Save as Rule."

You can even disable the firewall just for testing
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Author Comment

by:Howard Bash
ID: 35202272
For application requiring the open port, I am assuming you mean Outlook.exe and telnet.exe?
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Expert Comment

by:BatchV
ID: 35202427
yes and you will also need port open for services SMTP which is port 25 and POP3 services which is 110
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Author Comment

by:Howard Bash
ID: 35305430
Ok.  In the AVG profiles tree within Firewall Settings there are three profiles:
Directly connected To the Internet (bold/active profile)
Computers within the domain
Small home or office network

If I select the applications within the active profile and select outlook,  I see that I can add a rule about access for remote and/or local ports.

Do I select both ports and make the same rules (port 25 and port 110) for local and remote?

Also,  I do not have an action menu.  I have 5 buttons on the right of a potential list of rules for outlook.


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Expert Comment

by:BatchV
ID: 35310588
"computers within the domain" is a proper settings for local area network, Port 25 and 110 on server communicates with local and remote clients.
I am not very fimilar with AVG suite 2011 but if you have option for adding rules than you are looking at the right place.
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Author Comment

by:Howard Bash
ID: 35348008
I think that my configuration issue also has to do with making ptr records for each domain that I want to have a post office for.

I'd really like some how to for setting up domain records; the how and the why.  

At the moment the company hosting my domains is giving me much heartburn to set up the ptr records.  I have a vps running Hyper-V,  but cannot set this domain record.  So far,  I am on day "FOUR" after requesting that they make this and explain why the admin panel they offer does not include the capability to create ptr records.
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by:Howard Bash
ID: 35461627
Ok.  Here it is.  The problem was that my domain needed a ptr record in order to get email to work.  Unfortunately,  that's the one DNS record that this hosting site does not allow clients to create.  

After they created the record,  all is working.
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Expert Comment

by:BatchV
ID: 35694139
Glad you managed to get to the bottom of this issue.
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