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DNS SERVER Service "stopping"

Posted on 2011-03-18
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Last Modified: 2012-05-11
Hi ,

The DNS server service on our DC has stuck on Stopping even after restarting server. Can anyone sugget what the problem might be. I have tried to kill the service using "taskkill" to no avail, also the Background intelligence service won't start...

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Question by:Itomicltd
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10 Comments
 
LVL 10

Assisted Solution

by:Bawer
Bawer earned 400 total points
ID: 35164982
make sure antivirus product is not disturbing the services, go to safe mode, disable AV services and login back in normal mode,  i had the similar issues when installed a never version of AV and after restart many services including DNS stopped working, however after installing the patch all worked fine,
0
 

Author Comment

by:Itomicltd
ID: 35165023
Ok will try that now . What Patch did you apply after ?
0
 

Author Comment

by:Itomicltd
ID: 35165169
"Microsoft Exchange Store"  and  "Microsoft Service Host" also stuck on "Stopping" although they were stuck on Starting until i did a kill of all exchange services and now they're stopping....so the 3 services are

"Microsoft Exchange Store"  
"Microsoft Service Host"
"DNS Server"
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LVL 10

Assisted Solution

by:Muzafar Momin
Muzafar Momin earned 600 total points
ID: 35165183
use below command
1) sc queryex DNS
     you will get the PID
2) taskkill /F /PID:XXXX
     this will kill the stopping process
0
 

Author Comment

by:Itomicltd
ID: 35165265
Thanks for reply Muzar but Tried this already and it says service "terminated" in CMD but the service is still stopping in Services.msc (after refresh)....so can't kill these services....
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LVL 10

Expert Comment

by:Muzafar Momin
ID: 35165645
change the service startup mode to manual --> restart the server and then start the service manully and check
0
 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 35166073
What errors are you seeing in your Event Logs? Could be part of another issue.
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LVL 10

Expert Comment

by:Bawer
ID: 35170350
did u check the AV services...
0
 

Accepted Solution

by:
Itomicltd earned 0 total points
ID: 35171340
Ok after a number of attempts I have fixed this
One. It was network connectivity. The port on the wall was faulty. One min it's connected the next it's showing up unplugged... After I changed port and restarted server including running sbs Internet connection wizard it worked. Icon in bottom corner was disabled do. It was a fluke I went back to network connections to check....as it was connected every other time... Thanks for replies....
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Author Closing Comment

by:Itomicltd
ID: 35239044
Faulty Port - None of the above solved this as it was a hardware issue
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