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Outlook Permissions for shared mailbox

Posted on 2011-03-18
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Last Modified: 2013-02-13
I have a couple mailboxes that are shared among departments.  We have been having issues wih people deleting complete folders instead of the objects below it.  There is a certain structure in these boxes that need kept.

I want to be able to eliminate a user from deleting some of our designated main folders but any sub item within that folder can be deleted.

Example:

We may have a folder in one of the shared account called "MyFolder" where a rule may automatically sort incoming mail to here.  I have users deleting the "MyFolder".  I do not mind them deleting anything contained within this folder.

How can the permissions be set for this?

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Question by:m698322h
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7 Comments
 
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Expert Comment

by:darrylka
ID: 35164780
If I understand your problem correctly, there are child folders under the parent folder that you want different permissions on so that not just anyone can delete them.  I think the only way you can accomplish this is to deny access to anyone accept who you want to be able to delete on the child folders.

Let me put this another way.  On the parent folder, everyone has delete permissions, however, on the child folders, you can "deny" people delete permissions.  So, if you have a "My Folder" under the parent folder, make sure the permissions on the "My Folder" have a default permission that doesn't allow deleting, then add the people that are allowed to delete.  You may get a warning that the "My Folder" isn't inheriting permissions from the parent, but that's okay.
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Author Comment

by:m698322h
ID: 35165182
They are deleting the parent folder "MyFolder".  They should not be able to delete the folder itself but any items under it are ok.  I guess this is not as simple as Active Directory.
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Expert Comment

by:darrylka
ID: 35165910
If there are any items under the parent folder that they don't have permissions to delete, then they will not be able to delete the parent folder.
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Author Comment

by:m698322h
ID: 35166171
This may not work then.  I guess you can't just say one cant delete the folders but are able to delete the emails.
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Accepted Solution

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darrylka earned 500 total points
ID: 35166245
If the parent folder contained emails itself, then they could delete those emails.  But if you assigned different permissions on the child folders, then you could control who could and could not delete those folders.  This just makes it so only certain people could delete those folders, and the emails contained within those folders.

If someone were to try and delete the parent folder, they shouldn't be able to unless they also have ownership permissions on all the child folders.

But it sounds like you want different permissions on the folders than the emails they contain.  Unfortunately, any new email that comes into that folder will take on the folder's permissions.  If there's a way to get around that, I'm not sure what it is.
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