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Report Viewer Print Client: Local Admin Rights required for install

We recently consolidated our SQL Servers. One which was Reporting Server for CRM. Earlier, we were able to install the Report Viewer Print client at the very first pop-up window and move on. However, now after the consolidation, the users receive the client install pop-up every time they choose the print icon within CRM.

Of course we don't want to give all these users admin rights (already tested Power Users but no that did not work either). The SQL Server is in Local Intranet security setting for Internet Explorer and everyone uses IE8. We enabled the ActiveX settings within custom level of Local Intranet however no success.

All workstations are running Windows 7 Pro, SQL Server is 2008 SP2, and CRM is 4.

Any help would be much appreciated.

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Jeff Wight

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Faisal Shah

ASKER

JD,

We've been trying many different things on the client side but have not thought of the server until now. Our normal way of installing the client was have the person try to print and let the system prompt for sysadmin credentials. We jump in and put in the admin credentials and run the print control again to install the client. We only needed to do this once and it was done. However, that does not seem to be working.

We will follow your second suggestion and get back to you.

Mike McCracken

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