Solved

SMTP 554 Error

Posted on 2011-03-18
4
446 Views
Last Modified: 2013-05-24
Hello, normally this error would be straight forward but I'm getting confused by the ending on the error. When my client attempts to email a specific domain, they get the following bounceback:

"SMTP: 554 refused mailfrom because of SPF policy - on relay of: MAIL

Ordinarily I would assume that our clients email is being rejected because of a misconfigured SPF record. However, first off I looked at their SPF and it looks correct.

+ ipp4 <ip address1> Pass
- all  <blank>  fail
+ v=spf1 <blank> Pass
+ ip4 <ip address2> Pass
- all <blank> Fail

record: v=spf1 ip4:<ip address1> -all v=spf1 ip4: <ip address2> -all

What throws me is the end of this error which says "on relay of MAIL". Wouldn't this indicate that there is a problem on the recipients end? The client is using an exchange 2003 box.
0
Comment
Question by:StarfishTech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 

Expert Comment

by:dormi98
ID: 35165081
Why do you use -all in the end of the SPF Record?
"v=spf1 -all" means: The domain sends no mail at all.
see: http://www.openspf.org/SPF_Record_Syntax
for details
0
 

Accepted Solution

by:
dormi98 earned 250 total points
ID: 35165116
Sorry, I was wrong since you have the IP set. The SPF record is correct
0
 
LVL 8

Expert Comment

by:GundogTrainer
ID: 35165128
Not sure the syntax is correct:
I thought you should only have "v=spf1" once,

v=spf1 ip4:<ip address1> ip4: <ip address2> -all
0
 
LVL 30

Assisted Solution

by:Randy Downs
Randy Downs earned 250 total points
ID: 35165138
relay of email is generally referring to sending email from other domains or sources. Most email servers have shut that down and only send from know users.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article outlines some of the reasons why an email message gets flagged as spam on a recipient's end.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question