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Problem with recurring appointments between Microsoft Office Outlook 2003 and Microsoft Exchange Server 2010

Posted on 2011-03-18
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Last Modified: 2012-05-11
Hi all!

Here is what software we use:
Server:
Microsoft Server 2008 R2 Standard - SP1 - Ver: 6.1.7601
Microsoft Exchange Server 2010 Ver: 14.1.218.15 - Update Rollup 2 SP1 KB2425179

Client:
Microsoft Windows XP - SP3
Microsoft Office Outlook 2003 (11.8330.8329) - SP3

Outlook Web Access (OWA):
Internet Information Services 7.5
Internet Explorer 8.0.6001.18702

Problem description:
Whenever we entere a recurring appointment into Microsoft Outlook 2003 Client that recurring appointment won't show up in the OWA (2010) Calendar.
However, when we enter an appointment into OWA (2010) Calendar the recurring appointment will show as well then in the Microsoft Outlook 2003 Client.
There seems also a problem with the Exchange Server 2010 about accepting recurring appointments from Microsoft Outlook 2003 Clients.
Is there a solution to that problem?


Current only workaround:
Go to our OWA website log in and enter in the OWA 2010 webinterface. Enter there the recurring appointment. Only through that way the recurring appointment will replicate right and can be seen in OWA and Outlook 2003 Client.


Please advice what I need to do so that the recurring appointments made in Outlook 2003 Client will replicate to the Server 2010 (OWA).
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Question by:HelpdeskJBC
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5 Comments
 
LVL 26

Expert Comment

by:e_aravind
ID: 35170033
by any chance the same issue happens with Outlook-online mode or Outlook /safe mode?
0
 

Author Comment

by:HelpdeskJBC
ID: 35191735
Outlook-online (OWA) there it is just fine.

Outlook 2003
and

Outlook /safe

mode there the recurring appointment wont show then in the calendar of mine when I log in in OWA (Outlook-online).
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LVL 26

Accepted Solution

by:
e_aravind earned 2000 total points
ID: 35191776
Can you please change the Calendar views and see if the *newly* created recurring meeting-requests are visible or not?
If  yes,  you can run "Outlook /cleanviews" to see if this fixes the issue
0
 

Author Comment

by:HelpdeskJBC
ID: 35191870
Wow that 'Outlook /cleanviews' fixed that issue. I finally got the recurring appointments replicated to the OWA website!!!

I need to test that tomorrow extensivly if that fixed the issue!
0
 

Author Closing Comment

by:HelpdeskJBC
ID: 35446703
It solved the porblem microsoft still has to work out some bugs between 2007/2010 exchange server and 2003 ms outlook with recurring items.
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