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Volume license not working

Posted on 2011-03-18
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Last Modified: 2012-05-11
My company has an open license agreement with MIcrosoft.  I purchase both a license for Word 2010 and Excel 2010.   The system I need to put the software on actually requires Word 2003 and Excel 2003 (Believe it or not).  However, when I use the Volume License media kits to install the software, I am getting a message that the product key is invalid.  It was my understanding that you could use the serial # from a newer version on an older installation.  According to Microsoft downgrade rights chart, I should be able to use this 2010 license on a 2003 install.  Can anyone help or shed some light on this for me?  License error screenshot License error screenshot
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Question by:Beachhaus
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sjl1986 earned 1000 total points
ID: 35165504
You have the "right" to downgrade according to Microsoft, but the algorithm for each version is totally different, so no the key will not be backwards compatible. I contacted Microsoft personally about this same issue with the downgrade rights from Windows 7 to XP. They told me to find an old OEM key for XP, or contact a friend who had one and use their key. Basically, you need to find an Office 2003 key and use it to install Office 2003 because it doesn't know how to read your new 2010 key. Normally this would be illegal, but because you have a valid 2010 key, Microsoft will ok it if you have to contact them about it.
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Author Comment

by:Beachhaus
ID: 35165552
Here is the Microsoft Downgrade Rights documentation
Downgrade-Rights-1-.pdf
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Author Closing Comment

by:Beachhaus
ID: 35165569
I'll do that...now to find a 2003 License.  hahaha...thanks for the help.
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