Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Volume license not working

Posted on 2011-03-18
3
447 Views
Last Modified: 2012-05-11
My company has an open license agreement with MIcrosoft.  I purchase both a license for Word 2010 and Excel 2010.   The system I need to put the software on actually requires Word 2003 and Excel 2003 (Believe it or not).  However, when I use the Volume License media kits to install the software, I am getting a message that the product key is invalid.  It was my understanding that you could use the serial # from a newer version on an older installation.  According to Microsoft downgrade rights chart, I should be able to use this 2010 license on a 2003 install.  Can anyone help or shed some light on this for me?  License error screenshot License error screenshot
0
Comment
Question by:Beachhaus
  • 2
3 Comments
 
LVL 8

Accepted Solution

by:
sjl1986 earned 250 total points
ID: 35165504
You have the "right" to downgrade according to Microsoft, but the algorithm for each version is totally different, so no the key will not be backwards compatible. I contacted Microsoft personally about this same issue with the downgrade rights from Windows 7 to XP. They told me to find an old OEM key for XP, or contact a friend who had one and use their key. Basically, you need to find an Office 2003 key and use it to install Office 2003 because it doesn't know how to read your new 2010 key. Normally this would be illegal, but because you have a valid 2010 key, Microsoft will ok it if you have to contact them about it.
0
 

Author Comment

by:Beachhaus
ID: 35165552
Here is the Microsoft Downgrade Rights documentation
Downgrade-Rights-1-.pdf
0
 

Author Closing Comment

by:Beachhaus
ID: 35165569
I'll do that...now to find a 2003 License.  hahaha...thanks for the help.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Microsoft Office Picture Manager was included in Office 2003, 2007, and 2010, but not in Office 2013. Users had hopes that it would be in Office 2016/Office 365, but it is not. Fortunately, the same zero-cost technique that works to install it with …
Do you use a spreadsheet like Microsoft's Excel?  Have you ever wanted to link out to a non excel file on your computer or network drive?  This is the way I found to do it!
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
This Micro Tutorial will demonstrate the scrolling table in Microsoft Excel using the INDEX function.

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question