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How do companies efficiently have user connect to applications from a remote office?

Posted on 2011-03-18
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Last Modified: 2012-05-11
Currently in my company we have 10 offices connecting to all of their applications through Citrix.  The problem is that we can only support 10-12 users per server. What would you suggest for us to allow more users per server or how could this be done more efficiently.
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Question by:yaknour
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8 Comments
 
LVL 20

Expert Comment

by:Lazarus
ID: 35166657
Lots of memory, very fast raid drive setup, and proper bandwidth. I know that seems pretty vague, but none the less true. Disk speed means alot on a Termserver as do the others
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Expert Comment

by:dtrance
ID: 35166670
Are the sites connected by VPN?
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LVL 36

Expert Comment

by:Carl Webster
ID: 35166753
What applications are you running on your servers?  What is the configuration of those servers?

12 users per server is very low unless the applications are a pig and or the server has low RAM or low processor(s).
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Author Comment

by:yaknour
ID: 35181023
Average Server Setup:
Windows 2003 Server
DL360 G4
12GB Ram
2 x 146GB 15k Hardrives

Every User runs all of their applications through Citrix:
Windows Explorer - Shared Drives
Microsoft Office 2003 - Word, Excel,Outlook, Access, Powerpoint
IE
FireFox
Adobe Acrobat
Bosanova Emulation Software
ImageRIght
Lotus SmartSuite
Needles Case Management
Quicksolver Rating
Streets And Trips 2010
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LVL 36

Expert Comment

by:Carl Webster
ID: 35181081
Are you running Server 2003 Enterprise?  32-bit or 64-bit Windows?
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LVL 36

Accepted Solution

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Carl Webster earned 500 total points
ID: 35181094
One problem you can be running into is running out of non-paged pooled memory.  You can have lots of processor capacity and lots of available RAM but once you run out of or run very low on non-paged pool memory, you will get no more users on the server.
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Author Comment

by:yaknour
ID: 35191797
I am running 2003 standard 32-bit.
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Expert Comment

by:Carl Webster
ID: 35191834
Then anything over 4GB of RAM was a waste of money! :(

Server 2003 Std 32-bit cannot access over 4GB of RAM.
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