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hdtsFlag for United States of America

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XenApp Server Farm Problems

I have an existing Single Server in a XenApp Farm.  The farm info is stored on a SQL Server.

I built a new xenapp server and all runs great after the windows install and XenApp Install

The problem arises after adding the new  xenapp server to existing farm the network or remote connections keeps dropping and I loose all access and have to force a reboot of the new xenapp server and the existing working server experiences connection problems and has to reconnect all sessions.  

Please HELP!
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Carl Webster
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So you now have TWO XenApp servers in your farm?
Also, what version of XenApp and how are your users connecting?
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ASKER

yes two xenapp server and xenapp version 6
Did you set your license server in a Citrix policy?
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ASKER

Not sure I know exactly what you are saying, but during the config I told it where the licence server was.
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Carl Webster
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ASKER

Good info, i have verified that the policy is set in the farm to the correct settings.  Any other thoughts?
Is the server pingable by NetBIOS and FQDN from both servers?

Is the license file actually being loaded by the license server?

Are there any errors on the license server?
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ASKER

Ys the license file is being loaded as far as i can see

No errrors on licinsing server.

I was not able to ping only because icmp was disables, enabled it.
From every XenApp server, you must be able to ping by NetBIOS and FQDN the license server.  Also make sure there is nothing blocking TCP ports 27000 and 7279 (IIRC).
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ASKER

Turns out it was a licensing issue, when installing XenApp i kept selecting the option to specify the licensing server rather then selecting the option to use the server farm licensing.  Thank you Carl.