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XenApp Server Farm Problems

I have an existing Single Server in a XenApp Farm.  The farm info is stored on a SQL Server.

I built a new xenapp server and all runs great after the windows install and XenApp Install

The problem arises after adding the new  xenapp server to existing farm the network or remote connections keeps dropping and I loose all access and have to force a reboot of the new xenapp server and the existing working server experiences connection problems and has to reconnect all sessions.  

Please HELP!
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hdts
Asked:
hdts
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1 Solution
 
Carl WebsterCommented:
So you now have TWO XenApp servers in your farm?
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Carl WebsterCommented:
Also, what version of XenApp and how are your users connecting?
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hdtsAuthor Commented:
yes two xenapp server and xenapp version 6
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Carl WebsterCommented:
Did you set your license server in a Citrix policy?
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hdtsAuthor Commented:
Not sure I know exactly what you are saying, but during the config I told it where the licence server was.
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Carl WebsterCommented:
You need to set a Citrix Policy to set the license server for the farm.

http://support.citrix.com/proddocs/topic/xenapp6-w2k8-admin/ps-ref-policies-licensing.html

Whenever I hear of disconnects and login issues on a new XenApp 6 install, so far, 100% of the time the license server has not been set in a Citrix Policy.
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hdtsAuthor Commented:
Good info, i have verified that the policy is set in the farm to the correct settings.  Any other thoughts?
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Carl WebsterCommented:
Is the server pingable by NetBIOS and FQDN from both servers?

Is the license file actually being loaded by the license server?

Are there any errors on the license server?
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hdtsAuthor Commented:
Ys the license file is being loaded as far as i can see

No errrors on licinsing server.

I was not able to ping only because icmp was disables, enabled it.
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Carl WebsterCommented:
From every XenApp server, you must be able to ping by NetBIOS and FQDN the license server.  Also make sure there is nothing blocking TCP ports 27000 and 7279 (IIRC).
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hdtsAuthor Commented:
Turns out it was a licensing issue, when installing XenApp i kept selecting the option to specify the licensing server rather then selecting the option to use the server farm licensing.  Thank you Carl.
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