We are trying to restore an idividual mail item into one users mailbox. We are using CPS. When we start a restore of some items the restore fails with the following: Final Error 0xe0000f0c an error occured when attempting to initialise encryption for job. The Exchange store is not responding.
I have done some research and all the articles I have come across are about this error and different versions of BESR 11 but not 12.
Can you tell me how I can restore from this CPS point as we really need some items deleted in error restored.