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tracing deleted emails

Posted on 2011-03-18
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Last Modified: 2012-05-11
any advice on how to track or locate deleted emails. User A sent email to User B and C. Both Users B and C recieved the emails in their inboxs. Few days later user B reports the email missing. User C confirms that the email has also disappeared as well as User A reports the email missing from his sent items.....btw Exchange 2007 SP2

anyway on seeing who did this and how this happened?

jafar
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Question by:jafar54
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LVL 7

Expert Comment

by:waleeda
ID: 35167436
By default the deleted items will has the items for 30 days
From the user outlook click tools and chose recover deleted items
You can also configure to keep it for more time
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Author Comment

by:jafar54
ID: 35167507
hi  waleeda....

i know the recover deleted items. however it seems that the same email has been removed out of all 3 users mailboxes. is there anyway of finding out from an exchange 2007 perspective as to why this happended and who did it? logs? event logs?
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LVL 7

Expert Comment

by:waleeda
ID: 35167547
May be the sender has recalled the message
But for more information you should have 3rf party editing tool
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Author Comment

by:jafar54
ID: 35167571
3rd party editing tool? the sender claims not to have recalled the message in question
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LVL 7

Expert Comment

by:waleeda
ID: 35167960
3rd party auditying tool
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Author Comment

by:jafar54
ID: 35168151
such as? can u recommend one?
0
 
LVL 7

Expert Comment

by:waleeda
ID: 35168172
Quest company they have a good auditing tool and it was recommended by microsoft it called change auditor
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LVL 1

Accepted Solution

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jafar54 earned 0 total points
ID: 35326518
seems like this was attributed to Blackberry BES.
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Author Closing Comment

by:jafar54
ID: 35360871
sorted
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LVL 7

Expert Comment

by:waleeda
ID: 35361041
so which answer you have accepted :)
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