Link to home
Start Free TrialLog in
Avatar of techguy57
techguy57Flag for United States of America

asked on

Exchange 2003 Queue

Hi experts,

Currently I am having an issue with internal mail flow throughout the network. I have users who intermittently receive emails and some who do not receive any from another domain user. Within the Exchange System manager there are about 200 messages that are locked in the "retry state" under the "Local Delivery folder".

How do I get mail flowing again? Is there a way to ensure these message are delivered?

Thanks,

tg
Avatar of FDiskWizard
FDiskWizard
Flag of United States of America image

For local delivery queue...
 I would first stop AntiVirus for Exchange if you have something.
2nd Try doing an IISRESET from cmd prompt. It may be that your SMTP service is hanging. But again, that could be AV related.

This is assuming all services are running? Plenty of disk space?


Forgot the other thing... I can't recall for sure, the symptoms of a big email being pushed through. I think that usually causes issues with either PENDING, and/or Local delivery.

You message store is online isn't it? You could possibly hit the 75GB limit on standard, and it drops your store offline. Again, I can't recall what the queues look like then, but I would think local delivery would be involved in that scenario.
ASKER CERTIFIED SOLUTION
Avatar of Alan Hardisty
Alan Hardisty
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of techguy57

ASKER

Yes, the store is still online.. I only have about 6-7 users who cannot send and receive email internally. Some can only send but cannot receive.
Would this be considered as a offline defrag?
My instructions are for an offline repair, offline defrag and offline integrity check.

All steps are necessary.

Alan
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
So, Techguy, did you get this resolved?