MSG files getting locked
Posted on 2011-03-18
Windows SBS 2003, Windows 7 Pro 64-bit, Outlook 2007
I have a client that save emails to project folders as MSG files. They simply drag the email to a folder in Windows Exporer on the network drive. One particular user will drag the MSG file at some point during the day. Later he will try to open the MSG file and will get the following error message.
Cannot open file: mapped drive letter + full path goes here... The file may not exist, you may not have permission to open it, or it may be open in another program. Right-click the folder that contact the file, and then clikc Properties to check your permission for the folder.
The user has read-write access.
The file does not show as open from the server open files area
No one else is in the file
If he restarts Outlook, he can open it again and then it locks again.