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In Outlook 2007 (running as a Citrix 4.5 application) how can I change which Exchange server Outlook connects to?

Posted on 2011-03-18
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Last Modified: 2012-05-11
In Outlook 2007 (running as a Citrix 4.5 application) how can I change which Exchange server Outlook 2007 connects to?

Currently when a user launches Outlook 2007 from his Citrix applications, Outlook 2007 tries to connect to an old Exchange server, which does not host the user's mailbox.

How can I change which Exchange server Outlook 2007 connects to when Outlook 2007 is loaded from the Citrix applications?
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Question by:Knowledgeable
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needleboy earned 125 total points
ID: 35169532
You can go to Tools > Account Settings > Select Microsoft Exchange and click change in outlook bar.
Enter correct name for exchange server and type username in field bellow.
Press ok and restart outlook.
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by:rjpilcher
rjpilcher earned 375 total points
ID: 35169535
You'll have to change it from the Citrix server - it depends on how it was originally configured but most likely it was made by using Office Custom Installation Wizard, and the information is stored in a preference (.prf) file.
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Author Comment

by:Knowledgeable
ID: 35169551
rjpilcher,

You're right. The change must be made from Citrix. I have already tried to make this change from Outlook 2007, but have been unable to do so.

Can you please give me more detailed instructions on how I can make this change from the Citrix server?
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Assisted Solution

by:rjpilcher
rjpilcher earned 375 total points
ID: 35169579
As I said, it depends on your Citrix installation and how that was all set up.  Try looking for a .prf (outlook.prf is the default) file on your server.  This will have the Outlook preferences.  Also, this may be set in Group Policy so check there as well.
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Author Comment

by:Knowledgeable
ID: 35170179
Do these .prf files apply to individual users or do they apply to all Citrix users?
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Assisted Solution

by:rjpilcher
rjpilcher earned 375 total points
ID: 35170182
Most likely (again, depending on setup) it will apply globablly.  Is this what you need?
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Author Comment

by:Knowledgeable
ID: 35170190
Is there a way that I can modify the settings for just one user so that this one user only has the five Citrix application icons instead of having all of the Citrix icons?
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Author Comment

by:Knowledgeable
ID: 35186188
Does anyone else have any more commentes on how in Outlook 2007 (running as a Citrix 4.5 application) how can I change which Exchange server Outlook connects to?

I have found these .prf files, but none of them have anything to do with Outlook.
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