?
Solved

In Outlook 2007 (running as a Citrix 4.5 application) how can I change which Exchange server Outlook connects to?

Posted on 2011-03-18
8
Medium Priority
?
717 Views
Last Modified: 2012-05-11
In Outlook 2007 (running as a Citrix 4.5 application) how can I change which Exchange server Outlook 2007 connects to?

Currently when a user launches Outlook 2007 from his Citrix applications, Outlook 2007 tries to connect to an old Exchange server, which does not host the user's mailbox.

How can I change which Exchange server Outlook 2007 connects to when Outlook 2007 is loaded from the Citrix applications?
0
Comment
Question by:Knowledgeable
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 4

Accepted Solution

by:
needleboy earned 500 total points
ID: 35169532
You can go to Tools > Account Settings > Select Microsoft Exchange and click change in outlook bar.
Enter correct name for exchange server and type username in field bellow.
Press ok and restart outlook.
0
 
LVL 4

Assisted Solution

by:rjpilcher
rjpilcher earned 1500 total points
ID: 35169535
You'll have to change it from the Citrix server - it depends on how it was originally configured but most likely it was made by using Office Custom Installation Wizard, and the information is stored in a preference (.prf) file.
0
 

Author Comment

by:Knowledgeable
ID: 35169551
rjpilcher,

You're right. The change must be made from Citrix. I have already tried to make this change from Outlook 2007, but have been unable to do so.

Can you please give me more detailed instructions on how I can make this change from the Citrix server?
0
Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

 
LVL 4

Assisted Solution

by:rjpilcher
rjpilcher earned 1500 total points
ID: 35169579
As I said, it depends on your Citrix installation and how that was all set up.  Try looking for a .prf (outlook.prf is the default) file on your server.  This will have the Outlook preferences.  Also, this may be set in Group Policy so check there as well.
0
 

Author Comment

by:Knowledgeable
ID: 35170179
Do these .prf files apply to individual users or do they apply to all Citrix users?
0
 
LVL 4

Assisted Solution

by:rjpilcher
rjpilcher earned 1500 total points
ID: 35170182
Most likely (again, depending on setup) it will apply globablly.  Is this what you need?
0
 

Author Comment

by:Knowledgeable
ID: 35170190
Is there a way that I can modify the settings for just one user so that this one user only has the five Citrix application icons instead of having all of the Citrix icons?
0
 

Author Comment

by:Knowledgeable
ID: 35186188
Does anyone else have any more commentes on how in Outlook 2007 (running as a Citrix 4.5 application) how can I change which Exchange server Outlook connects to?

I have found these .prf files, but none of them have anything to do with Outlook.
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Suggested Courses
Course of the Month13 days, 16 hours left to enroll

800 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question