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In Exchange 2007, how can I add a forwarding email address to an existing Active Directory user's Exchange 2007 email account?

Posted on 2011-03-18
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Last Modified: 2012-06-22
In Exchange 2007, how can I add a forwarding email address to an existing Active Directory user's Exchange 2007 email account?
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Question by:Knowledgeable
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Assisted Solution

by:BCipollone
BCipollone earned 50 total points
ID: 35169629
Right click the user and go into the exchange tabs and setup a forward in the mail delivery options.

Click the check box if you want it to both be forwarded and sent to the original e-mail as well.

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by:rjpilcher
rjpilcher earned 450 total points
ID: 35169648
If you're forwarding to an external address you need to create a mail contact and forward to that
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Author Comment

by:Knowledgeable
ID: 35169717
Can you please give me more detailed instructions on how to do this?
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Accepted Solution

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rjpilcher earned 450 total points
ID: 35169728
In Exchange Management Console, go to Recipient Configuration>Mail contact, and then choose New Mail Contact from the actions in the far right pane.

Go through the wizard, entering name (ie: johndoe forward) and then edit the external email address and add the external address you want (ie: johndoe@hotmail.com).  Then, go back to the original users mailbox and go to properties (still in EMC)

Go to Mail Flow Settings, select Delivery Options, and select the Properties button.  then check the Forward To box and browse to find the contact you just created.  

If you want mail to go both internally and externally, check the box for 'Deliver message to both...'

And that's it.
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