Permission denied to VM start after rebooting NAS

Posted on 2011-03-18
Last Modified: 2012-05-11
I recently connected a NAS to our virtual infrastruce and provisioned it with two NSF shares.  I was able to successfully connect the shares to our 2 ESX 4 hosts and was able to browse the storage.  I then created 2 vm's on the shares and all was good.  Then, the knuckleheads in compliance thought it appropriate to blast out patches and the NAS (HP X1400 running Windows 2008r2 Storage Server) was rebooted.  The NAS reconnected to the ESX hosts but when I try to power on the vm's I get a permission denied error.  I did have a permission issue during the initital NFS Share setup which was resolved by adding the ESX hosts IP's into the NFS permissions.  Nothing changed prior to the reboot so I'm clueless as to why I would get an permission denied or even where to start troubleshooting.  All the hardware is on VMWare's HCL so I'm good there.  I followed VMWare's best practice and used a dedicated switch configuration and on a seperate vlan.  Any direction or help would be invaluable as I'm supposed to finish this phase of the project by Monday.
Question by:kathryntg
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Expert Comment

ID: 35169837
Is it possible to remove the NFS shares from your storage and then add them back?  

Expert Comment

ID: 35169850
It actually sounds like you've got a permissions issue on the 2008 server - can you create folders or move files on the NFS share from VI or vCenter or SCP?

Author Comment

ID: 35169856
no I can't now but I could before the reboot.
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Expert Comment

ID: 35169885
I would suggest recreating another share using these instructions:

Then test and compare (or just move your VMs) - you'd likely want to test after another reboot to make sure it doesn't occur again.

Expert Comment

ID: 35208874
Sounds to me like you have a pre-existing lock file in the share.

Can you create new VMs on the share? If so, just copy the base disks (vmdk files) to a new folder and assign them to new VMs (vmx files). That will eliminate the lock on the old file and allow you to start the VMs. Then you can compare the files in the two directories and figure out which one is the lock file.

Accepted Solution

kathryntg earned 0 total points
ID: 36379810
None of the suggestions worked.  I think there was an error in the original configuration which it worked only until polled (not sure that makes sense but that's the closest I can get).  I recreated the NFS share and provisioned our VI and now everything works like a charm.  Thakns

Author Closing Comment

ID: 37913849
None of the suggestions supplied worked.

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