Solved

ROUTER MODEM SMC7904WBRA-N REBOOTING VERY OFTEN

Posted on 2011-03-19
4
1,017 Views
Last Modified: 2012-05-11
Hello Experts,

I have two routers modems SMC7904WBRA-N, quite often some times every 10 or 15 minuts the modem is restarting so I am loosing connection to the internet.

It tends to be usually while I am downloading media or software but it happens all the time.

I have reviewed the configuration several times and cannot see nothing wrong, I bought the routers recently as an upgrade from an old router but this is now a pain since the old router had no issues at all.

I have also upgraded to the latests firmware but the issue remains.

Any ideas will be appreciated.

0
Comment
Question by:FABRICIO76
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 23

Assisted Solution

by:edbedb
edbedb earned 200 total points
ID: 35171550
Sounds like a defective router. Are they both doing that?
0
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 35172768
The SMC7904WBRA-N modem can be very sensitive to SNR - get your ISP to check and adjust if they can.  Otherwise it's look at an alternative.
0
 

Author Comment

by:FABRICIO76
ID: 35175071
Hello Edbed,

Both are doing that, I bought the routers as second hand but theoretically were both new and looked lije but it could be what ypu said.

Hello masqueraid,

Could you please tell me a bit more about what you are referring to?

Thanks both in advance

Rgds

F
0
 
LVL 62

Accepted Solution

by:
☠ MASQ ☠ earned 300 total points
ID: 35175097
If you're using the modem part to connect to a cable (or especially a DSL line) your connection may be lost because of the Signal to Noise ratio on the line & with some modems this can cause them to restart, this SMC model is one of those.  You can get the ISP to check the level & adjust if necessary.

It is more likely this is simply bad hardware though and this is just an outside chance.
0

Featured Post

Transaction Monitoring Vs. Real User Monitoring

Synthetic Transaction Monitoring Vs. Real User Monitoring: When To Use Each Approach? In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
Shadow IT is coming out of the shadows as more businesses are choosing cloud-based applications. It is now a multi-cloud world for most organizations. Simultaneously, most businesses have yet to consolidate with one cloud provider or define an offic…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Suggested Courses

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question