We are looking for some advice on a remote support solution. We have been using "cross loop" to date and uvnc...however there are too many limitatiions. We would like to find a solution with the following options
1. Control Windows, Mac, (and if possible BB or WM)
2. Be able to reboot a pc without user intervention and re connect
3. Place a link on our website for easy user access
We looked at the Bomgar solution, however the cost for one license is huge at $4000 including the appliance.
I am not sure if logmein or any other vendors provide something that would suit us?