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New messages not downloading in Outlook 2007

Posted on 2011-03-19
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Last Modified: 2012-05-11
I set up Outlook as an IMAP account to download all my GMAIL. I "fiddled" around with some settings -i.e. subscribing to some folders and changing my settings in the Send/Receive Edit dialogue box to download the message bodies and not just the headers. Now, no new messages will download. Somebody help, please!
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Question by:sheana11
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Accepted Solution

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clietech earned 2000 total points
ID: 35172869
IMAP is not a protocol to download the whole body texts of the emails. You should use the POP protocol to download the emails from GMAIL. Use the following link to set your outlook to use POP to download all of your email body text

http://mail.google.com/support/bin/answer.py?answer=75291
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Author Comment

by:sheana11
ID: 35179949
Thank you for clearing up the difference between POP & IMAP.
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Expert Comment

by:clietech
ID: 35180406
Did you ironically say Thank you or really thank to me ? Has it solve your problem  ? If this was not helpful can you give more details about your problem ?
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Author Comment

by:sheana11
ID: 35184342
Sorry, I really meant to thank you - nobody has ever taken the trouble to solve my problem for me. It means if I want a permanent copy of my e-mails I have to POP them, not IMAP them! Too bad, because I have tons of e-mails in "folders" in GMAIL, and it would be so much easier if IMAP had the capability to download the body of the e-mails. Now I'll have to sort through all the stuff and put them in "regular" folders. But I can only read them in IMAP if I have an internet connection, whereas with POP I can read them offline.
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Author Comment

by:sheana11
ID: 35184349
I forgot, if you want to give me more education about POP and IMAP, I'm all ears.
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Author Closing Comment

by:sheana11
ID: 35184358
Thanks for real.
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