Solved

link in oultook does not work

Posted on 2011-03-19
11
205 Views
Last Modified: 2012-06-27
Hi,

I have one customer when he click on one link into an email in outlook, nothing hapen, he has to copy and paste de link into internet explorer.

Do you have any idea how to fix this issue ?
0
Comment
Question by:pub66
  • 5
  • 4
11 Comments
 
LVL 1

Expert Comment

by:schmied77
ID: 35172376
Is it just one particular link or every link in every email?
0
 

Author Comment

by:pub66
ID: 35172380
all the link
0
 
LVL 1

Expert Comment

by:schmied77
ID: 35172794
Which version of Outlook?
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 

Author Comment

by:pub66
ID: 35172892
outlook 2007
0
 

Author Comment

by:pub66
ID: 35197952
Any solution ? Outlook re installation ?
0
 
LVL 1

Accepted Solution

by:
schmied77 earned 500 total points
ID: 35198041
I don't know if this would help but you could try this fix from Microsoft - http://support.microsoft.com/kb/823301/en-us

You can also try running the Office 2007 setup and choose repair.

Another option I've heard sometimes works is to install Firefox, set it as the default browser.  Then open Internet Explorer and reset that as the default browser.
0
 

Author Comment

by:pub66
ID: 35208755
Finally I've installed as you said firefox, set as default browser and it works. After, I set IE as default browser and the link works now on outlook.
Thansk a lot for you help
0
 
LVL 1

Expert Comment

by:schmied77
ID: 35209389
I believe my post #35198041 should be the one marked as the solution so I am awarded points.
0
 
LVL 1

Expert Comment

by:schmied77
ID: 35214130
Thank you
0
 

Expert Comment

by:South Mod
ID: 35252663
All,
 
Following an 'Objection' by schmied77 (at http://www.experts-exchange.com/Q_26909539.html) to the intended closure of this question, it has been reviewed by at least one Moderator and is being closed as recommended by the Expert.
 
At this point I am going to re-start the auto-close procedure.
 
Thank you,
 
SouthMod
Community Support Moderator
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Outlook Free & Paid Tools
Read this checklist to learn more about the 15 things you should never include in an email signature.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question