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How do I Transfer/Copy my Palm Pre Account?

Posted on 2011-03-19
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Last Modified: 2012-05-11
We currently own Sprint Palm Pre phone (CDMA radios), but soon plan to migrate to GSM-based carriers using the Palm Pre Plus or the newer Palm Pre 2.  We've all customized our phones with various app and settings, and don't want to have to replicate all of that setup on the new Pre/carrier.  

Perhaps one of the cell phone carrier experts can walk us thru.

Thanks.
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Question by:bncloud
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lherrou earned 500 total points
ID: 35184674
bncloud,

I don't really have a good answer for you, other than that your carrier should do this task for you. The various backup and sync apps have some limitations (for example, see what gets backed up by the Palm Backup app here: http://kb.palm.com/wps/portal/kb/common/article/19388_en.html), so that's not really an option. Even external programs like The Missing Sync (http://www.markspace.com/) don't back up apps and app data - and may not work with the Pre 2.

As you get closer to the migration, have a conversation directly with the new carrier about what they can and will carry over for you.

Cheers,
LHerrou
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Author Comment

by:bncloud
ID: 35185420
Ugh, I was all set to migrate to TMobile, only see see on the news last night that they're being assimilated into AT&T.
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LVL 38

Expert Comment

by:lherrou
ID: 35185730
Resistance is futile... you will be assimilated.

There's always Verizon. I've been pretty happy with them for the last ~10 years. Currently running a mix of Android-based and Palm-based phones under my account with them.
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Author Comment

by:bncloud
ID: 35788002
Can I simply copy all of the files from my existing Palm Pre onto my PC, using the Pre as a USB drive, then copy those files directly onto the new Pre, again, via a USB connection?
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LVL 38

Assisted Solution

by:lherrou
lherrou earned 500 total points
ID: 35788228
No, some of the settings are in firmware, which is not accessible as a USB drive, and also if you have different versions of the Palm OS (carriers do some customization, different upgrades, etc), this may brick your new phones.
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