Downloading ALL archived & sent GMAIL emails using OUTLOOK
I setup my customer with google apps email (gmail really).
They were using Outlook (pop3) to send/receive all emails. He was also using rules to put the messages in custom folders on his PC, etc... This week his computer crashed completely and he needed a new one.
Now he has Outlook installed. Empty data. I setup Outlook to access the gmail account and connect via pop3. (Gmail ARCHIVES all messages automatically downloaded by pop3).
Question: How can I download ALL archived and SENT messages from gmail to his new install of Outlook? There are over 3,000 archives messages and many sent messages.
STEP BY STEP PREFERRED
They were using Outlook (pop3) to send/receive all emails. He was also using rules to put the messages in custom folders on his PC, etc... This week his computer crashed completely and he needed a new one.
Now he has Outlook installed. Empty data. I setup Outlook to access the gmail account and connect via pop3. (Gmail ARCHIVES all messages automatically downloaded by pop3).
Question: How can I download ALL archived and SENT messages from gmail to his new install of Outlook? There are over 3,000 archives messages and many sent messages.
STEP BY STEP PREFERRED
ASKER
On the gmail server all mail is in "all mail" and "sent items".
On outlook there are no emails.
I want to download everything again ("all mail" and "sent items") into Outlook.
On outlook there are no emails.
I want to download everything again ("all mail" and "sent items") into Outlook.
Thank you for the clarification. Given the nature of POP3, there must be a setting to keep mail in Gmail. I am not familiar enough to comment on the latter. Sorry. ... Thinkpads_User
The easiest suggestion would be to grab the old .pst file from the old hard drive and import everything from that.
To see all the Archived email click 6 more and select all mail. Then tick anything without the inbox tag and click Move to Inbox. I'd move the sent items to the inbox first and download them - then you can move them straight into sent in Outlook then do the archived items.
You may also need to tick each of the messages and mark them as unread.
To see all the Archived email click 6 more and select all mail. Then tick anything without the inbox tag and click Move to Inbox. I'd move the sent items to the inbox first and download them - then you can move them straight into sent in Outlook then do the archived items.
You may also need to tick each of the messages and mark them as unread.
ASKER
Good suggestions. I actually tried that earlier but Outlook did not download them. Here's what I did...
I "moved" "All Mail" items into the Inbox and marked them as unread. Hit "send and receive" in Outlook. Nothing downloaded.
Any more suggestions? Thanks
I "moved" "All Mail" items into the Inbox and marked them as unread. Hit "send and receive" in Outlook. Nothing downloaded.
Any more suggestions? Thanks
Go into Settings > Forwarding and IMAP/POP settings.
Make sure Enable POP for all mail (even mail that's already been downloaded) is selected.
Hopefully that should fix it.
Make sure Enable POP for all mail (even mail that's already been downloaded) is selected.
Hopefully that should fix it.
ASKER
There is not a setting for "Enable POP for all mail".
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ASKER
No answer.
... Thinkpads_User