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FrontPage 2003:  Server busy messages

Posted on 2011-03-20
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Last Modified: 2012-05-11
I reinstalled FrontPage 2003 and attempted to open our intranet web site for editing.  FrontPage takes a long time to respond and generates a "server is busy" message.  Any ideas why?  I haven't changed IIS settings on the Windows 2003 server.

Thanks for any help.
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Question by:cmmcginn
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Expert Comment

by:Jackie Man
ID: 35179753
I do not use frontpage now. But, my previous workflow is to do the web pages editing locally at the pc where frontpage is installed (i.e. The HTML files are stored on the local drive not the actual web server); preview the website and sync the local content to the remote web server.

I do not think that frontpage supports real time editing while the web server is online.
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Author Comment

by:cmmcginn
ID: 35182434
Yes, frontpage supports real time editing.  I've used it for years.  Our intranet site is simple, so it frontpage does the trick for us.  This issue came out of nowhere.  I haven't done a thing to IIS on the server.  We were editing the site with no problem just a week ago.
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LVL 42

Expert Comment

by:Jackie Man
ID: 35182522
The problem is server side. Try to restart the web server.
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Author Comment

by:cmmcginn
ID: 35182988
Yes, I did that.  I'm going to run FrontPage Cleaner next.

Thanks,
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Accepted Solution

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cmmcginn earned 0 total points
ID: 35183882
The issue is server-side, so the cleaner utility didn't work.  I don't understand why, but this small set of commands (part of a much larger MS support article - nearly all of which didn't apply to my situation) resolved the issue.

From a command prompt type:
net stop iisadmin /y
net start w3svc
net start msftpsvc
net start smtpsvc

Even after restarting the Win 2003 server IIS is running on, the issue remains resolved.  I assume that this order of instructions caused some problem file(s) to be recreated (or something along those lines) and resolved whatever the issue was.

Thank you for your offers of assistance.
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LVL 42

Expert Comment

by:Jackie Man
ID: 35183895
Glad to know that you have the problem soived. Cheers!

Your feedback enables me to learn more on troubshooting.

Thanks!
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Author Comment

by:cmmcginn
ID: 35184050
Me too, but I don't understand what these instructions accomplished - other than what I suggested - that maybe restarting the services in this order caused a file or two to be recreated.

The result was like magic.  The web site opened in FrontPage in a snap, as it used to.

Best wishes.
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Author Closing Comment

by:cmmcginn
ID: 35221264
Don't understand why this worked, but it solved the problem.
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