Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Can't add printer drivers to print server as a print operators

Posted on 2011-03-20
5
Medium Priority
?
3,755 Views
Last Modified: 2012-05-11
We have a branch file server which has also been setup as a print server.
Now i want a local user to be able to administer the print server but not have full admin access to the rest of the server.
The machine is running Server 2008 R2 and i've added the user to print operators group etc.

The user can add printers so long as they don't need to add a new printer driver. When they try to install a new printer with a new printer driver the following error message is given.
'Printer driver was not installed. Access is denied'

I did some reading and apparently this error can be related to the user not having write access to C:\Windows\inf where the drivers are actually stored. I tried giving the print operators group write access to this folder and it appeared to work however i got alot of 'access denied' errors with all the inf files currently in the folder. I assumed this was just due to them being in use etc.

Any ideas how i can give a user access to install printers & printer drivers on a Server 2008 R2 machine without giving them full admin access?
0
Comment
Question by:andoss
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 8

Expert Comment

by:ActiveDirectoryman
ID: 35177255

this is due to a change that was made in windows server 2003. print operators and power users by default cannot install printers.

check this out this link for problem resolution:
Members of the Power Users group and of the Print Operators group cannot install local printers on a Windows Server 2003-based member server
http://support.microsoft.com/kb/940724
0
 
LVL 8

Author Comment

by:andoss
ID: 35177351
Thanks looks great, i'll  try it now.
0
 
LVL 8

Author Comment

by:andoss
ID: 35177607
Unfortunately that didn't fix the problem, I'm still unable to add drivers to the server from a user in print operators group.
0
 
LVL 8

Accepted Solution

by:
ActiveDirectoryman earned 2000 total points
ID: 35177631

my apologies I sent you the wrong article.  You have Windows server 2008 R2

check out this article.  This is for Windows Server 2008 R2.
THIS IS WHAT YOU NEED HERE.  SORRY AGAIN FOR THE INCONVENIENCE
Assigning Delegated Print Administrator and Printer Permission Settings in Windows Server 2008 R2
http://technet.microsoft.com/en-us/library/ee524015(WS.10).aspx
0
 
LVL 8

Author Comment

by:andoss
ID: 35177700
Thanks, basically that says that only Administrators can install drivers remotely on a print server.
I need to give the branch user access to connect to the server via remote desktop and they can then install new print drivers.

Print Management can only be used remotely for smaller tasks not installing drivers...

Not ideal but it works, thanks for the help.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Uncontrolled local administrators groups within any organization pose a huge security risk. Because these groups are locally managed it becomes difficult to audit and maintain them.
Wouldn't it be nice if objects in Active Directory automatically moved into the correct Organizational Units? This is what AutoAD aims to do and as a plus, it automatically creates Sites, Subnets, and Organizational Units.
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question