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Windows Vista sfc.exe not repairing know corrupt or missing DLL files.

Posted on 2011-03-20
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Last Modified: 2012-05-11
I have a Dell laptop with some corrupt and missing DLL files after installing some Windows updates.

Running sfc.exe from a command prompt always completes without repairing or replacing known missing/corrupt files.

The files that have been reported by Vista as missing/corrupt are

initpki.dll (missing)
dssenh.dll (corrupt)
gpkcsp.dll (missing)
sccbase.dll (missing)
slbcsp.dll (missing)

Second question: is there a way I dont know to do a repair installation from the recovery partition on the HDD? I can only see options to restore to factory or recover from a backup image.

thanks.
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Question by:scorptec
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15 Comments
 
LVL 49

Expert Comment

by:Jackie Man
ID: 35178094
How do you sfc.exe?

Try to run sfc /scannow in an elevated command prompt.

Details of sfc /scannow is as follows:-

1. Open a Command Window in Administrator mode:

* clickStart
* click All Programs, thenAccessories
* right click on the Command Prompt option,
* on the drop down menu which appears, click on the Run as Administrator option.

* If you haven’t disabled User Account Control (and you shouldn’t!) you will be asked for authorisation. Click the Continue button if you are the administrator or insert the administrator password.

2. Start the System File Checker

* In the Command Prompt window, type:sfc /scannow,
* press Enter.
* You’ll see “Beginning system scan. This process will take some time”.

The scan may take some time and windows will repair/replace any corrupt or missing files. You will be asked to insert your Windows 7 DVD if it’s needed.

Close the Command Prompt Window when the job is finished.
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LVL 49

Expert Comment

by:Jackie Man
ID: 35178109
Second question: is there a way I dont know to do a repair installation from the recovery partition on the HDD?  <- The answer is NO, you cannot do a repair installation from the recovery partition on the HDD.

Please read the article below to get a rough idea of how recovery partition is made.

http://rmencia.wordpress.com/2010/07/07/creating-windows-oem-recovery-dvds-with-windows-aik-part-1/

http://rmencia.wordpress.com/2010/07/09/creating-windows-oem-recovery-dvds-with-windows-aik-part-2/

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Author Comment

by:scorptec
ID: 35178162
I have enabled the adminstrator account and am logging in using the normally hidden administrator account so I dont need to know/remove the passward on the normal login.

Running a command prompt when logged in as admin always runs with elevated privileges.

Or as this where I am coming unstuck? (Windows Vista Home Premium 32bit)

I run the command sfc /scannow and its completing without error. I have tried numerous times now, in safe mode and out of safe mode in the Administrator account.

Because this PC has a recovery partition instead of a Windows DVD, what will it do even if it does find a file that is missing/corrupt? Will I come unstuck? I dont currently have access to a 32bit Vista DVD. Or can I point it to the recovery partition for the missing files?

Thanks for confirming about the recovery partition. :)
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LVL 49

Expert Comment

by:Jackie Man
ID: 35178183
Try to run system restore to go back to a restore point before the windows update.
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Author Comment

by:scorptec
ID: 35178215
yeah, i will have to try that. I will need to get more detail about when the issue started exactly because they have been sitting on it for a while before doing anything about it. =/
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Author Comment

by:scorptec
ID: 35178225
as far as sfc not finding the missing/corrupt files, have I got you stumped?

How I know they are missing is when I try to repair their association in the registry running "regsvr32 dssenh.dll" for example it comes up with the error.

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LVL 49

Expert Comment

by:Jackie Man
ID: 35178675
as far as sfc not finding the missing/corrupt files, have I got you stumped? No, I have encountered stranger problems than yours.

What other software you have installed?

The missing dll files are not inside Windows Vista -> run sfc /scannow will not report any errors.

BTW, have you installed Registry Optimizer? It seems to create registry problem.

Source: http://forums.techguy.org/windows-vista/650823-windows-vista-registry-issues.html
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LVL 93

Expert Comment

by:nobus
ID: 35178697
you can download a vista recovery cd :  http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/      

boot form it, and run a repair, or sfc
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Author Comment

by:scorptec
ID: 35185350
@jackieman. Its not my PC but there doesnt appear to be any dodgy software installed. I never install 'tools' like Registry Optimiser and there appears to be evidence of the owner doing the same.

My searches indicate that all the files are all Windows files. Which is why Im concerned about them not being repaired. See this thread for mentions of the files in question. http://support.microsoft.com/kb/822798 

What evidence to you have to the contrary?

@nobus: thanks, great link. :)
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LVL 93

Expert Comment

by:nobus
ID: 35187052
**note that repairing from cd is not the same as from within windows..
0
 
LVL 49

Expert Comment

by:Jackie Man
ID: 35187104
The link you post refers to xp, windows 2000 and windows server 2003 only.

I have not said that the all files are illegal, they are only not available in vista setup DVD and are installed when certain models of HP printers are installed.
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Accepted Solution

by:
scorptec earned 0 total points
ID: 35212016
im afraid I never got to solve this original issue as we opted for a Windows 7 updgrade which resolved the issue in the process. Effectively an upgrade install fixed the issue.
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LVL 93

Expert Comment

by:nobus
ID: 35213175
then you can close this question, yes?
0
 

Author Comment

by:scorptec
ID: 35228235
I thought I had. (multiple times now)
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Author Closing Comment

by:scorptec
ID: 35292531
Circumstances changed and I was not able to attempt suggested solutions before resolving the issue. A Windows Upgrade was performed instead which resolved the issue.
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