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How to uninstall Updates Add/Remove Programs that does not have the Remove option

Posted on 2011-03-20
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Last Modified: 2012-06-27
Recently there were a number of Windows Server 2003 patches installed on one of our server. After the installation there has been some issues with some of our applications and I would like to remove/unistall those patches which I think are the likely cause of the issues experienced. However, the challenge I am facing is that those updates don't have the remove option when you click on them. How do I go about removing them?
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Question by:Infra_SS1
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Expert Comment

by:bluedevil9
ID: 35178353
Goto control panel -> Add or Remove programs -> Under tab change and remove programs -> select the patch you would like to uninstall.
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Author Comment

by:Infra_SS1
ID: 35178407
Bludevil9
I was there and this patch (or update) does not have the option to remove, uninstall or even change/remove options. Any idea?

Thankss
Infra_SS1
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Accepted Solution

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dburgon earned 250 total points
ID: 35178408
Go to C:\Windows or C:\WinNT and make sure you can see hidden files and folders (Click Tools, Folder Options, View tab, "Show hidden files and folders").  You'll see several folders with names like "$NtUninstallKB887472$", find the one with the corresponding patch in the folder name, open it and open the "spuninst" folder inside, then run "spuninst.exe" inside.  This will uninstall that patch.
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Author Comment

by:Infra_SS1
ID: 35184719
dburgon,

Good stuff. Did find the location and just have to identify which patch to uunistall as this patch I was trying to remove does not have a corresponding KB number.

Many thanks for the help.
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Author Closing Comment

by:Infra_SS1
ID: 35187168
Perfect answer. Just what what was looking for.
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