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Windows fax 2008 client connection

Posted on 2011-03-21
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Last Modified: 2012-05-11
Hi Guys.
I need a little help with Windows fax.
I have setup win 2008 server with win fax.
I can connect from XP clients when logged on as a domain admin.
As soon as I remove the domain admin group from the user they can no longer send fax.
The wizard on the local machine advises of unavailable.

I have looked on the net and it looks like I need to create a local group on the fax server of fax users (or add the required users to this built in group), except I cannot because the server is a domain controller but NOT SBS so does not have local group policies.

Does anyone have any ideas.
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Question by:dexterhome
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Author Comment

by:dexterhome
ID: 35179371
I have investigated this some more and think my issue is because 1) I installed the services remotely and not at the physical computer 2) the install did not create the fax users group on the local machine because it cannot because the machine is a domain controller.

See install guide - http://technet.microsoft.com/en-us/library/ff630162(WS.10,printer).aspx  - only found afterwards.

I also tried a guide for 2003, but that did not work either:
http://support.microsoft.com/kb/842207

So I need the next best steps to get this working.

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Author Comment

by:dexterhome
ID: 35181838
I have traced my issue more and found that I just need to make the required user a local administrator on the fax machine (DC) to allow it to work.

These means that something is set somewhere for the admin group to trigger the process.

I do not really wish to set all the fax users to be local admins on a DC.
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Accepted Solution

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dexterhome earned 0 total points
ID: 35188413
I guys.

found my answer on tech net forums.

Basically I installed using RDP which effectively stops the wizard from running which then appears to stop the fax users group being added to the local system.

That is why only admins could use the shared fax.

Removed the fax service and reinstalled locally at the console and it works.
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Author Closing Comment

by:dexterhome
ID: 35188450
I have found the problem and solution myself
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