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problem editing contacts in Public Folders

Posted on 2011-03-21
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Last Modified: 2012-05-11
We are finding that users are having problems changing existing contacts stored in our public folders. They can create new contacts and them modify those, but cannot make changes to existing contacts.

We are using Windows 2003 server with Exchange SP2 and outlook 2007

When I look at the public folders in the exchange system management, ie when I click on the Folders > Public folders we get :-

The SSL certificate server name is incorrect. ID no: c103b404

When I click OK, we seem to progress ok. Not sure if this is related, but would really welcome any assistance in resolving this extremely frustrating problem.

Many thanks.


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Question by:nigelbeatson
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LVL 6

Expert Comment

by:muzzi_in
ID: 35179546

Follow this to fix the same.

IIS Manger Console -
Web Sites -
Default Web Sites -
Virtual Directories
(Exchange, Exadmin, Public & Exch Web) - Properties -
 Directory security -
Secure
Communication -
 Edit -
 UNCHECKED Require Secure Channel SSL.

thats it...

Else

check if you have IE 7 then
http://support.microsoft.com/kb/932513



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Author Comment

by:nigelbeatson
ID: 35179580
we do use an ssl certificate for owamail etc. Is this going to dissable the need for that use?

ie owamail.domainname.co.uk

Please confirm.
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Author Comment

by:nigelbeatson
ID: 35179670
When we try to modify certain contacts, we get the foloowing message :-

Your changes cannot be saved bacause you don't have permissions to modify some or all of the items in this folder.

Do you want to save a copy of this item in the default folder for this item?

Any ideas?
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Accepted Solution

by:
muzzi_in earned 500 total points
ID: 35179781
Ideally there should not be problem with the Outlook wen access,

but yes you can just remove SSL from  Exadmin, Public virtual Folder and restart the IIS.

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Author Closing Comment

by:nigelbeatson
ID: 35180108
That worked fine many thanks.
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