sbs2003 hangs at start up

Posted on 2011-03-21
Last Modified: 2012-05-11
We are having trouble with an SBS2003.
It's a HP ML310 G4 with a HP 6-port SATA Raid Controller, 3 x 74GB sata disks in RAID5
(WORST SETUP you can imagine...) They should forbid SATA Raid.
There was a power failure and after that the server hangs while booting. The desktop appears and i can move the mouse pointer. It's not even applying computer settings, no logon screen, no  ctrl-alt-del...
Safe mode has the same result. I tried to boot with the OS cd and loaded the SATA driver using F6. This works but i don't get the option to go to the recovery console. I was able to boot using the [Admin Edit] and performed a disk checkup of my D partition. I couldn't scan the C partition using Hirens.

They don't have a UPS so there is no APC software on the server.

Any suggestions?

Question by:FlipTrip
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LVL 22

Expert Comment

ID: 35179827

When you get a partial boot (you can see the mouse pointer).
Can you ping the server from another machine?
Have you tried remote desktop to access it?


Author Comment

ID: 35179848
ping works
RDP doesn't
LVL 22

Expert Comment

ID: 35179918
Can you remote manage it (Computer management)?  

On a PC (XP is OK), right click My Computer -> Manage
Then Action menu -> Connect to another computer

If you can connect, then you can see the event logs and check services.  That may help some.
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.


Author Comment

ID: 35179966
I'm now checking the disks using the array configuration utility. This takes some time.
After that I will try your suggestion and post back here.

Author Comment

ID: 35180102
thx, my bad.

Accepted Solution

FlipTrip earned 0 total points
ID: 35184773
I have fixed my server.

After the disk integrity check I booted the server using PE and run a checkdisk on my C partition.

That fixed the problem.

thx for the help

Author Closing Comment

ID: 35221288
Checkdisk resolved the problem. I had to run it from a windows PE because i was unable to use the recovery console.

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