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Exchange 2003 ActiveSync Not Working

Posted on 2011-03-21
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Last Modified: 2012-05-11
We are trying to get ActiveSync working on a single server Exchange 2003 setup.  The MS Remote Connectivity Analyzer (www.testexchangeconnectivity.com) is giving the very common HTTP 500 error and we have applied the recommended fix of creating a new virtual directory without SSL required.  We have used the AccessMyLan (www.accessmylan.com) tools to test ActiveSync internally and we get the same HTTP 500 error, so it doesn't look like a firewall issue (ISA2004), but an Exchange issue.

All research shows that the HTTP 500 error should be resolved by creating a new virtual directory with SSL not required.  Before I created this I was getting Event 3029 in the App Log as detailed in KB817379, since making the change I am not getting that error.

Hoping we can get this resolved without logging a case with MS.

Thanks,

Nick
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Question by:klaus1013
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Alan Hardisty earned 250 total points
ID: 35179947
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by:klaus1013
ID: 35180530
Thanks alanhardisty, that has fixed it!  Changes I made from your guide were changes to network binding order, removed required SSL on Exchange vdir in IIS, enabled HTTP keep-alives.  Not sure which one did it, didn't think I needed to remove the SSL requirement on the vdir as I had created a new vdir without SSL required and made the reg change to point to this.

Anyway, it's working so many thanks and points to you :)

Nick
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by:Alan Hardisty
ID: 35180538
Great news - glad it is working.

Thanks for the points.

Alan
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