• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 618
  • Last Modified:

Exchange 2003 ActiveSync Not Working

We are trying to get ActiveSync working on a single server Exchange 2003 setup.  The MS Remote Connectivity Analyzer (www.testexchangeconnectivity.com) is giving the very common HTTP 500 error and we have applied the recommended fix of creating a new virtual directory without SSL required.  We have used the AccessMyLan (www.accessmylan.com) tools to test ActiveSync internally and we get the same HTTP 500 error, so it doesn't look like a firewall issue (ISA2004), but an Exchange issue.

All research shows that the HTTP 500 error should be resolved by creating a new virtual directory with SSL not required.  Before I created this I was getting Event 3029 in the App Log as detailed in KB817379, since making the change I am not getting that error.

Hoping we can get this resolved without logging a case with MS.


  • 2
1 Solution
Alan HardistyCo-OwnerCommented:
klaus1013Author Commented:
Thanks alanhardisty, that has fixed it!  Changes I made from your guide were changes to network binding order, removed required SSL on Exchange vdir in IIS, enabled HTTP keep-alives.  Not sure which one did it, didn't think I needed to remove the SSL requirement on the vdir as I had created a new vdir without SSL required and made the reg change to point to this.

Anyway, it's working so many thanks and points to you :)

Alan HardistyCo-OwnerCommented:
Great news - glad it is working.

Thanks for the points.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now