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Microsoft Exchange Track and Trace
Dear Experts,
Platforms = Exchange 2007 / Outlook 2007.
If a group of users share a mailbox, and if "User A" deletes emails from the shared mailbox, then the emails are deleted to "User A"s deleted items.
I think that might have happened at my company but now I am trying to find out the best way to track who deleted the emails. Is it possible to track where those emails went?
Many Thanks,
Platforms = Exchange 2007 / Outlook 2007.
If a group of users share a mailbox, and if "User A" deletes emails from the shared mailbox, then the emails are deleted to "User A"s deleted items.
I think that might have happened at my company but now I am trying to find out the best way to track who deleted the emails. Is it possible to track where those emails went?
Many Thanks,
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For Calendar items...the Outlook 2003 sp1, calendar logging would be useful and nothing for the email deletion.
Sometimes "no you can't do that" is the correct answer.
In this case it was, I will therefore be objecting to the C grade you offered.
In this case it was, I will therefore be objecting to the C grade you offered.
ASKER
This is no longer relevant to the actual problem I had as it was discovered the service delivering the emails (via anonymous relay) had stopped working and therefore the emails that were expecting to be there weren't being delivered - thats the source of the missing emails.
The approach I initially took aimed at ruling out user error, hence trying to find out if emails deleted in a shared mailbox were trackable. I accept that this is not possible based on your response.
The gripe I had was that your response was far from pro-active and offered no opening to try and understand the problem further, even if on my part I did not reveal the core of the problem. So in general I only found your response partially helpful, and hence justifies the score provided, considering I pay for this service.
I do not intend to divulge in this matter any further.
The approach I initially took aimed at ruling out user error, hence trying to find out if emails deleted in a shared mailbox were trackable. I accept that this is not possible based on your response.
The gripe I had was that your response was far from pro-active and offered no opening to try and understand the problem further, even if on my part I did not reveal the core of the problem. So in general I only found your response partially helpful, and hence justifies the score provided, considering I pay for this service.
I do not intend to divulge in this matter any further.
>>>The gripe I had was that your response was far from pro-active and offered no opening to try and understand the problem further
If something isn't possible to do then it isn't possible, there is nothing to try and understand further, you wanted to track who deleted items from a shared mailbox. Quite simply you cannot.
If something isn't possible to do then it isn't possible, there is nothing to try and understand further, you wanted to track who deleted items from a shared mailbox. Quite simply you cannot.
ASKER