Solved

How do I resolve Backup Exec 2010 R2 E0008821 Error?

Posted on 2011-03-21
4
11,074 Views
1 Endorsement
Last Modified: 2012-05-11
Our customer have an hp-server with windows 2003 R2 Standard SP2 32Bit installed with a nLite-CD (Windows 2003 R2 Standard, integrated ServicePack2 and hp-booting-drivers) and newest windows updates except IE7.0.5730.13. After ugrade from BE 12 to BE 2010 R2 Quickstart Edition V13 Rev. 4164 32Bit we get after every backupjob an E0008821 Error. The Backupjob works fine but can't closing without error. Following BE-Liveupdates are installed: ServicePack1, Hotfix 150096, Hotfix 144101, Hotfix 148347 and Hotfix 153090. The TECH64501-Solution from Symantec discribes the problem most accurate, but we can't do "sfc /scannow" with the original SP2-CD. SFC only want the nLite-Install-CD. Have anybody a solution?
1
Comment
Question by:uschreiber
  • 3
4 Comments
 
LVL 5

Expert Comment

by:Corlie008
Comment Utility
Hi,

Did you already tried this?

http://www.symantec.com/business/support/index?page=content&id=TECH56516

This is what I found when I googled the error code  "E0008821"

Best regards,
0
 
LVL 1

Author Comment

by:uschreiber
Comment Utility
Hi,

this is not the solution.

There is no system eventlog error. Only the BE-Error e0008821. When I tried the solution TECH56516 I get the error discribed in TECH130211, but nothing else.
I believe that the right solution is TECH64501, but how can I create a SP2-CD who sfc /scannow can read?
0
 
LVL 1

Accepted Solution

by:
uschreiber earned 0 total points
Comment Utility
Hi,

I have found the solution on my own way at:

http://www.symantec.com/business/support/index?page=content&id=TECH23213

Solution:
Changing Alert Categories - Media Remove to "Automatically clear alert after 1 Minute" solve the problem.

Problem:
After backupjob-verifyend, the "information"-eventid 58063 was shown all 30 Minutes in the eventlog until the server autoreboots every morning. After the reboot the error E0008821 was shown, but this was not the reason. The backup device do not support BE-Command "Eject Media After Job Completes", so the job waits to the manual respond "Ok" until the autoreboot. With "automatically clear alert after 1 Minute" the manual respond "Ok" was cleared and the backupjob ends correctly.
1
 
LVL 1

Author Closing Comment

by:uschreiber
Comment Utility
No one else write a solution.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

VM backup deduplication is a method of reducing the amount of storage space needed to save VM backups. In most organizations, VMs contain many duplicate copies of data, such as VMs deployed from the same template, VMs with the same OS, or VMs that h…
Microservice architecture adoption brings many advantages, but can add intricacy. Selecting the right orchestration tool is most important for business specific needs.
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

6 Experts available now in Live!

Get 1:1 Help Now