Solved

Windows Unexpected Shutdown

Posted on 2011-03-21
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Last Modified: 2012-05-11
I am attaching a dump file as text file for someone to tell why my PC is shutting down unexpectedly.

Thanks.
032111-29889-01.txt
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Question by:David Camilleri
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7 Comments
 
LVL 30

Expert Comment

by:Rich Weissler
ID: 35180732
Did you recently update Java on your machine, and get a free installation of McAfee Security Scanner as part of the installation?
Were you already, previously running an antivirus scanner?
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LVL 30

Expert Comment

by:ded9
ID: 35180987
This not the right dump file. Dump files end with .dmp and is located in windows folder. Try uploading the minidump.


Ded9
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Author Comment

by:David Camilleri
ID: 35181246
[RAZMUS]    Yes.
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Expert Comment

by:ded9
ID: 35181295
Can you upload the minidump again


Ded9
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Author Comment

by:David Camilleri
ID: 35181516
Here is the minidump
032111-29889-01.dmp
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LVL 30

Accepted Solution

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ded9 earned 500 total points
ID: 35181614
Able to debug the dump file. The dump points to nvlddmkm.sys.

It seems this is a nvidia driver. You have a nvidia video card. Try installation latest driver for nvidia card and the issue will get resolved.



Ded9
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LVL 30

Expert Comment

by:Rich Weissler
ID: 35182682
If you can't find a more current nvidia driver... and/or if that doesn't resolve the issue,  and if you aren't relying on the free McAfee scanner, which I assume you aren't, go ahead and uninstall it (it = the free McAfee scanner).  It should have added an uninstall option in the start menu.
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