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Adobe PDF Printer not being properly installed on Windows Server 2003 64Bit Terminal Server

Posted on 2011-03-21
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Last Modified: 2012-05-11
Hi, Experts

I've seen the would be solutions to this problem,but I appear to be misssing another part, the solution states, Select "My Documents\*.pdf (Adobe PDF)" in the port selection drop-down menu and click the "Next" button.  I do not have that port in the list and I'm not sure how to get it.





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Question by:CATHY-IT
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7 Comments
 

Author Comment

by:CATHY-IT
ID: 35181354
The first link is the one I had actually found first and the other is similar. but as I stated.. the instructions state under Port Selection box.. select my documents\*.pdf(adobe PDF), that is not listed on my system.  I had install CutePDF writer to give the users something to use, but they still Adobe working properly

Under Ports list, I have the following

CUSTPDF writer monitor X86
CutePDF Writer Monitor
Local Port
LogMeIn Printer Port Monitor
SC2 TCP/IP Port
Standard TCP/IP Port
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Accepted Solution

by:
remixedcat earned 200 total points
ID: 35181474
so you've tried the have disk thing and tried to point it to the right direction?

Was it installed properly and is it enabled in adobe's settings perhaps?

also this seems to be a very common problem.

one thread on adobe's forums:
http://forums.adobe.com/thread/305319

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Author Comment

by:CATHY-IT
ID: 35181735
Found the solution thank you.. I knew it had to due with the fact that that our new terminal server now has 64bit server 2003, as the old one only had the 32bit and I don't really use Adobe Acrobat myself so I wasn't that familar with it. the link you gave me above, one of the post noted this link that Adobe gave them and I then read the Notice under Solutions that 64bit was only supported with the updates for Adobe Acorbat 8 to Ver 8.1.  I ran the updates under the Help Menu and now have ver 8.1.3 and Presto.. the installer removed and then re-install the Adobe PDF printer properly with the port being properly set to the my documents\*.pdf. I still need to reboot the server later to full finish the update (this is not a good time for that) and I will full test it, but this does answer my question.
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Author Comment

by:CATHY-IT
ID: 35181754
Sorry, I meant to paste this in above. this is the link I found within the link you posted.

http://kb2.adobe.com/cps/333/333221.html
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Author Closing Comment

by:CATHY-IT
ID: 35181764
Thanks!
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LVL 11

Expert Comment

by:remixedcat
ID: 35181937
Not a problem. Glad to assist.
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