Solved

Adobe PDF Printer not being properly installed on Windows Server 2003 64Bit Terminal Server

Posted on 2011-03-21
7
1,307 Views
Last Modified: 2012-05-11
Hi, Experts

I've seen the would be solutions to this problem,but I appear to be misssing another part, the solution states, Select "My Documents\*.pdf (Adobe PDF)" in the port selection drop-down menu and click the "Next" button.  I do not have that port in the list and I'm not sure how to get it.





0
Comment
Question by:CATHY-IT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 11

Expert Comment

by:remixedcat
ID: 35181289
0
 

Author Comment

by:CATHY-IT
ID: 35181354
The first link is the one I had actually found first and the other is similar. but as I stated.. the instructions state under Port Selection box.. select my documents\*.pdf(adobe PDF), that is not listed on my system.  I had install CutePDF writer to give the users something to use, but they still Adobe working properly

Under Ports list, I have the following

CUSTPDF writer monitor X86
CutePDF Writer Monitor
Local Port
LogMeIn Printer Port Monitor
SC2 TCP/IP Port
Standard TCP/IP Port
0
 
LVL 11

Accepted Solution

by:
remixedcat earned 50 total points
ID: 35181474
so you've tried the have disk thing and tried to point it to the right direction?

Was it installed properly and is it enabled in adobe's settings perhaps?

also this seems to be a very common problem.

one thread on adobe's forums:
http://forums.adobe.com/thread/305319

0
Revamp Your Training Process

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action.

 

Author Comment

by:CATHY-IT
ID: 35181735
Found the solution thank you.. I knew it had to due with the fact that that our new terminal server now has 64bit server 2003, as the old one only had the 32bit and I don't really use Adobe Acrobat myself so I wasn't that familar with it. the link you gave me above, one of the post noted this link that Adobe gave them and I then read the Notice under Solutions that 64bit was only supported with the updates for Adobe Acorbat 8 to Ver 8.1.  I ran the updates under the Help Menu and now have ver 8.1.3 and Presto.. the installer removed and then re-install the Adobe PDF printer properly with the port being properly set to the my documents\*.pdf. I still need to reboot the server later to full finish the update (this is not a good time for that) and I will full test it, but this does answer my question.
0
 

Author Comment

by:CATHY-IT
ID: 35181754
Sorry, I meant to paste this in above. this is the link I found within the link you posted.

http://kb2.adobe.com/cps/333/333221.html
0
 

Author Closing Comment

by:CATHY-IT
ID: 35181764
Thanks!
0
 
LVL 11

Expert Comment

by:remixedcat
ID: 35181937
Not a problem. Glad to assist.
0

Featured Post

Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Active Sync push Notifications do not push in a timely manner 8 51
2008 R2 time server is invalid 6 50
Server overheating 7 51
sync 2 servers 2008 9 58
Both MMF (multi-mode fiber) and SMF (single-mode fiber) are types of optical fiber that can aid in communication applications. These thin strands of silica or glass will allow communication to occur between devices. The transmission of light between…
Are client relationship the only driver of a successful MSP? While important, client relationships are only one component. Learn how else MSPs can broaden their horizon and differentiate themselves.
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question