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Access is Denied when completing a certificate request in IIS 7.5

Posted on 2011-03-21
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Last Modified: 2012-05-11
We recently made a change to our Go Daddy certificate and issued a new one so we could reinstall the updated certificate to our Windows 2008 R2 server. The certificate is for OWA.

While logged into the domain admin account, we click Complete Certificate Request and select the new certificate; it returns the error "Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))".

This is the same account we used to install the last certificate. Any ideas?
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Question by:ICG
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4 Comments
 
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Glen Knight earned 2000 total points
ID: 35181696
why are you not using the Exchange Management Console to request certificates for Exchange? Which version of Exchange is it?
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by:ICG
ID: 35181902
Doh! Thanks! It's Exchange 2010.

When we try to load the new certificate in EMC, it tells us that a certificate with the same thumb print already exists. When we try to remove the old one, it tells us we have to go through the new certificate wizard which yields the thumb print error.
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Expert Comment

by:Glen Knight
ID: 35181917
you might need to manually remove it using the certificates snapin.
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Author Comment

by:ICG
ID: 35182473
The intermediate and domain cert or just that latter?
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