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Access is Denied when completing a certificate request in IIS 7.5

We recently made a change to our Go Daddy certificate and issued a new one so we could reinstall the updated certificate to our Windows 2008 R2 server. The certificate is for OWA.

While logged into the domain admin account, we click Complete Certificate Request and select the new certificate; it returns the error "Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))".

This is the same account we used to install the last certificate. Any ideas?
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ICG
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ICG
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1 Solution
 
Glen KnightCommented:
why are you not using the Exchange Management Console to request certificates for Exchange? Which version of Exchange is it?
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ICGAuthor Commented:
Doh! Thanks! It's Exchange 2010.

When we try to load the new certificate in EMC, it tells us that a certificate with the same thumb print already exists. When we try to remove the old one, it tells us we have to go through the new certificate wizard which yields the thumb print error.
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Glen KnightCommented:
you might need to manually remove it using the certificates snapin.
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ICGAuthor Commented:
The intermediate and domain cert or just that latter?
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