Solved

Sharepoint, public folders and Outlook

Posted on 2011-03-21
6
302 Views
Last Modified: 2012-05-11
Hi

I'm trying to get my users away from Public folders and on to Sharepoint, and I manged to allow incoming emails to a test document library.

My question(s) is why are the attachments stored separately, why are the emails so difficult to read in the web browser (they open in the same window, only the body of the email comes up, everything else is blank screen) and when I connect the document library to Outlook (need this to sell it to the users!) the emails don't open seamlessly and are completely in text.  (i have attached an example file)

Sorry, three questions there, I have trawled through as many Sharepoint resources as i can stand but i'm struggling to find out if this is by design or if there is something I can do about it.

Many thanks in advance
 test--2-.txt
0
Comment
Question by:cjohnson300
  • 3
  • 3
6 Comments
 
LVL 15

Accepted Solution

by:
sharepointguru14 earned 500 total points
ID: 35185930
Storing attachments separately is by design. The reason that it is difficult to open read is because when you email in it converts the file format from what outlook uses to another format. .msg to .eml So I believe they will always convert to just text. This should still be able to be opened however.

I would suggest look at using a discussion board as well. You can map the fields to the subject to title body to body etc. Should get entire email in easy to read format. Attachment can be saves as attachment and then you can also connect and update from outlook. Still don't think it will give you everything you are looking for though.
0
 

Author Comment

by:cjohnson300
ID: 35197087
Many thanks for your response sharepointguru14.

I will give the discussion board a look, but I'm left feeling mildly disappointed.  why are sharepoint libraries etc being touted as replacements for public folders if these issues exist?
0
 
LVL 15

Expert Comment

by:sharepointguru14
ID: 35198047
well mainly because Microsoft was going to stop the support of public folders but then decided not to at the last minute with the release of exchange 2007.

They will eventually be the replacement for public folders, it may be a little premature but there are many other advantages to having your content in sharepoint as opposed to public folders as well.
0
Do email signature updates give you a headache?

Constantly trying to correctly format email signatures? Spending all of your time at every user’s desk to make updates? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today!

 

Author Comment

by:cjohnson300
ID: 35205762
i tried to set up a new discussion board and then assign an email address, but now i get the following error:

The list was created successfully, but could not be assigned an e-mail alias because of the following error: Error in the application

I haven't changed a thing!  what could cause this?  the existing document library still works

Thanks
0
 
LVL 15

Expert Comment

by:sharepointguru14
ID: 35207117
normally that error is due to the Delegated permissions in AD. But without more details I really can't say for sure
0
 

Author Comment

by:cjohnson300
ID: 35322732
still getting this error message, i wish i had more details to offer.  is there a log i can check?  
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you don't know how to downgrade, my instructions below should be helpful.
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now