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Global Address book note updating - exchange/Oultook 2010
Posted on 2011-03-21
We are running Exchange 2010 and Outlook 2010. The global address book is not updating on the clients. I noticed that several new users/mailboxes that have been added in the last several weeks have not shown up in the Global Address book. They do show up in OWA. Is there a way to fix it so the daily automatic update runs or am I stuck doing a manual update every time I add a new user?
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Ok, it sounds like your Offline Address Book is not updating, rather than your Global Address List.
If you issue the following command, what is the value for "Schedule"
Get-OfflineAddressBook | fl Name,Schedule
The output from mine has a schedule like this:
Name : Default Offline Address List
Schedule : {Sun.05:00-Sun.05:15, Mon.05:00-Mon.05:15, Tue.05:00-Tue.05:15, Wed.05:00-Wed.05:15, Thu.05:00-Thu.05:15, Fr
i.05:00-Fri.05:15, Sat.05:00-Sat.05:15}
If you issue the following command, what is the value for "Schedule"
Get-OfflineAddressBook | fl Name,Schedule
The output from mine has a schedule like this:
Name : Default Offline Address List
Schedule : {Sun.05:00-Sun.05:15, Mon.05:00-Mon.05:15, Tue.05:00-Tue.05:15, Wed.05:00-Wed.05:15, Thu.05:00-Thu.05:15, Fr
i.05:00-Fri.05:15, Sat.05:00-Sat.05:15}
I've tried to run it from the powershell on the workstation and exchange and it says:
PS H:\> Get-OfflineAddressBook | fl Name,Schedule
The term 'Get-OfflineAddressBook' is not recognized as the name of a cmdlet, function, script file, or operable program
. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At line:1 char:23
+ Get-OfflineAddressBook <<<< | fl Name,Schedule
+ CategoryInfo : ObjectNotFound: (Get-OfflineAddressBook:St
+ FullyQualifiedErrorId : CommandNotFoundException
PS H:\> Get-OfflineAddressBook | fl Name,Schedule
The term 'Get-OfflineAddressBook' is not recognized as the name of a cmdlet, function, script file, or operable program
. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At line:1 char:23
+ Get-OfflineAddressBook <<<< | fl Name,Schedule
+ CategoryInfo : ObjectNotFound: (Get-OfflineAddressBook:St
+ FullyQualifiedErrorId : CommandNotFoundException
You need to run that on your Exchange server using the Exchange Management Shell - sorry if that wasn't clear!
Won't run there either, I get the following:
VERBOSE: Connected to Exchange2010.Tri-Area.loca
[PS] C:\Windows\system32>PS H:\> Get-OfflineAddressBook | fl Name,Schedule
Get-Process : A positional parameter cannot be found that accepts argument 'Get-OfflineAddressBook'.
At line:1 char:3
+ PS <<<< H:\> Get-OfflineAddressBook | fl Name,Schedule
+ CategoryInfo : InvalidArgument: (:) [Get-Process], ParameterBindingException
+ FullyQualifiedErrorId : PositionalParameterNotFoun
VERBOSE: Connected to Exchange2010.Tri-Area.loca
[PS] C:\Windows\system32>PS H:\> Get-OfflineAddressBook | fl Name,Schedule
Get-Process : A positional parameter cannot be found that accepts argument 'Get-OfflineAddressBook'.
At line:1 char:3
+ PS <<<< H:\> Get-OfflineAddressBook | fl Name,Schedule
+ CategoryInfo : InvalidArgument: (:) [Get-Process], ParameterBindingException
+ FullyQualifiedErrorId : PositionalParameterNotFoun
I got it to run, had to select "Import system Modules' when opening the powershell. This is waht I get:
[PS] C:\Windows\system32>Get-Of
Name : Default Offline Address List
Schedule : {Sun.4:00 AM-Sun.4:15 AM, Mon.4:00 AM-Mon.4:15 AM, Tue.4:00 AM-Tue.4:15 AM, Wed.4:00 AM-Wed.4:15 AM, Thu.4:0
0 AM-Thu.4:15 AM, Fri.4:00 AM-Fri.4:15 AM, Sat.4:00 AM-Sat.4:15 AM}
Looks like its scheduled to run every day.
[PS] C:\Windows\system32>Get-Of
Name : Default Offline Address List
Schedule : {Sun.4:00 AM-Sun.4:15 AM, Mon.4:00 AM-Mon.4:15 AM, Tue.4:00 AM-Tue.4:15 AM, Wed.4:00 AM-Wed.4:15 AM, Thu.4:0
0 AM-Thu.4:15 AM, Fri.4:00 AM-Fri.4:15 AM, Sat.4:00 AM-Sat.4:15 AM}
Looks like its scheduled to run every day.
Yep, that looks fine.
Do you have any errors if you run:
Get-GlobalAddressList | Update-GlobalAddressList
?
Do you have any errors if you run:
Get-GlobalAddressList | Update-GlobalAddressList
?
Yes, this is what I get:
[PS] C:\Windows\system32>Get-Gl
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be
updated.
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be
updated.
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/Offline Address Book - \/o=Tri-Area
Exchange\/cn=addrlists\/cn
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/Offline Address Book - First Administrative
Group" is invalid and couldn't be updated.
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/Schedule+ Free Busy Information - First
Administrative Group" is invalid and couldn't be updated.
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/Floyd Calendar 59608246" is invalid and
couldn't be updated.
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be
updated.
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/Ferrum calendar 54772926" is invalid and
couldn't be updated.
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/Floyd Calendar" is invalid and couldn't be
updated.
[PS] C:\Windows\system32>
[PS] C:\Windows\system32>Get-Gl
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be
updated.
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be
updated.
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/Offline Address Book - \/o=Tri-Area
Exchange\/cn=addrlists\/cn
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/Offline Address Book - First Administrative
Group" is invalid and couldn't be updated.
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/Schedule+ Free Busy Information - First
Administrative Group" is invalid and couldn't be updated.
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/Floyd Calendar 59608246" is invalid and
couldn't be updated.
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be
updated.
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/Ferrum calendar 54772926" is invalid and
couldn't be updated.
WARNING: The recipient "Tri-Area.local/Microsoft Exchange System Objects/Floyd Calendar" is invalid and couldn't be
updated.
[PS] C:\Windows\system32>
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