Solved

Outlook Web Access (OWA 2003) Double Signature Block

Posted on 2011-03-21
6
740 Views
Last Modified: 2012-06-27
We have new company signatures with logo images (these are html based signatures.  Once the html is inserted into the "edit signature block", the images pull in from our server just fine, and the signature looks like it should.  However, when you try to originate a message from OWA, you get a double signature block (exact copy of it one on top of the other).  When you do a reply to someone, you only the get the one signature block.  There is some information on this on the WEB, however, I have not seen a solution.  Can this forum help?
0
Comment
Question by:jamunsey
  • 3
  • 2
6 Comments
 
LVL 15

Accepted Solution

by:
pcsmitpra earned 500 total points
ID: 35187544
Please apply latest service packs to OWA . And Add key "OWAremoveimgtags" to your registry with value '0',
HKEY_LOCAL_MACHINE\SOFTWARE\Office add-on\eMailSignature

and then try it out.
0
 

Author Comment

by:jamunsey
ID: 35188137
Thanks for the response.  Regarding service packs, are you referring to service packs for 2003 Server, or a specific OWA-based update?
0
 
LVL 15

Expert Comment

by:pcsmitpra
ID: 35188955
sepcific OWA based updates
0
Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

 

Author Comment

by:jamunsey
ID: 35211004
Going into regedit on our exchange server, I do not see "Office Add-on\eMailSignature".

Do I need to create those directories?  Once the key is entered, do you know if any services need to be restarted?

Thanks.  I hope this fixes the issue.
0
 
LVL 1

Expert Comment

by:livegirllove
ID: 35381563
That relates to a specific third party addon which I doubt you are using anyway...  Furthermore if you enable it you get NO images in your signature block using that program.  Its called emailsignature if you want to check it out.
I havent found an answer to this yet either, but did see a post where adding a div tag around the signature fixed it.  Didnt work for me though.  If I find anything Ill post back here.
0
 

Author Closing Comment

by:jamunsey
ID: 35786273
Not a complete solution
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
IIS 8.5 3 32
How to run mscorfcfg.msc 7 38
SQL Server Web Traffic Limitations 4 42
poor IIS performance on VM 6 49
Here are the symptoms: You start receiving calls from users that one of your legacy web apps isn't coming up, so you log into your IIS 5 server to check it out.  When you pull up the services, you notice that the WWW Publishing service isn't runn…
Running classic asp applications under Windows Server 2008 R2 (x64) and IIS 7 is not as easy as one may think. It took me a while to figure it out while getting error 8002801d a few times. After you install the OS you will need to install the fol…
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now