Solved

Erratic Printer Behavior

Posted on 2011-03-21
3
293 Views
Last Modified: 2012-05-11
I'm working with an HP Laserjet 5L printer that is giving me fits.  It is connected via parallel to a centrally located XP computer in the office and is shared to everyone.  This is a parallel-only connection model that has no LCD display.

The problem is that it will intermittently turnoff when a print job is submitted to the printer.  The print jobs are for printing prescriptions.  They are simple text on a small piece of paper, so the file size is quite small.  I recently replaced a faulty NIC but the problem still persists.  I can't seem to find any settings configurable for power savings directly related to the printer.

Any suggestions?
0
Comment
Question by:sqlBarth
3 Comments
 
LVL 38

Accepted Solution

by:
hdhondt earned 500 total points
ID: 35184991
Printers do collect garbage in their non-volatile memory. Clearing that fixes many funny problems. To clear it, do a cold reset on the printer, as follows:

Press the FRONT PANEL button until all lights blink in sequence.

For more info, see:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=bpl02607&jumpid=reg_R1002_USEN

Also, if the printer has an NIC, why not use it?? The parallel port slows down both the printer and the PC driving it (the CPU has to handshake every single character that goes to the printer).
0
 

Author Comment

by:sqlBarth
ID: 35185006
I will try that next time I'm on site.  Believe me if it had a NIC I'd be using it.  The NIC I was referring to was on the XP computer acting as a print server for this printer.  
0
 
LVL 1

Expert Comment

by:rexifelis
ID: 35354440
this might cost more than the printer is worth but
you could get an external jetdirect server, the 300x
is a parallel port native device.

we had several 5L and 6P printers in high usage
areas and they worked wonderfully.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

27 Experts available now in Live!

Get 1:1 Help Now