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Does anyone offer a 24/7 service to "wipe my phone" in Microsoft-land (non-Blackberry) devices?

Posted on 2011-03-21
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Last Modified: 2014-11-12
Does anyone offer a 24/7 service to "wipe my phone" in Microsoft-land (non-Blackberry) devices?

When a smartphone is lost, the user usually is concerned about vandal phone calls to, say, Venezuela. My concern, as IT Manager, is theft of the contact data and e-mail store on the device.

Yes, Microsoft Exchange Mobile Services offers a "wipe the phone" feature. That requires, however, that the user call my company first. If user calls their cell provider, then contact with the phone is lost. But the locally stored data is still there awaiting a skilled hacker to harvest it.

Add to the difficulty, that my non-profit agency does not and could not support a 24/7 service.

So, I'm shopping for a 24/7 service to which my unfortunate user would place that first phone call. The service interacts, with special protocol, with my Exchange Server to wipe the phone of its local data. Then the cell provider can be called to discontinue the remote access and calls to Venezuela.

Anything out there? Want to make a startup?
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Question by:admn4tndc
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5 Comments
 
LVL 48

Expert Comment

by:Mikal613
ID: 35183191
windows Phone 7 offer the user a way via his windows live ID to wipe his device anytime.
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Author Comment

by:admn4tndc
ID: 35183219
Mikal613: Thanks for quick response. Good to know. Most of my users are sufficiently legacy that Windows Phone 7 is not there. What this implies is that there is little business opportunity to set up a consulting or helpdesk function to do the 24/7 response because it will be self-enabled as Phone 7 grows in the wild.
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Accepted Solution

by:
Mikal613 earned 500 total points
ID: 35183276
Yup. There are many features that Windows phone 7 has that the User can control. For example If the phone is lost, you can actually track where the phone is.

See for yourself:

http://www.microsoft.com/windowsphone/en-us/apps/windows-live.aspx
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Author Comment

by:admn4tndc
ID: 35183584
I will let this issue hang out there and cook. Will act on it tomorrow morning.
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Author Closing Comment

by:admn4tndc
ID: 35191571
The dearth of other responses means that no one knows of a business that provides this service. Full marks to the only response I got. Helpful to know that Window Phone 7 is a route to a solution.
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