I have a network with over 200 users and all have TightVNC installed on systems for desktop support. Whenever a user has an issue I walk them through the steps launcing TightVNC and adding my IP as a host, so I can see their desktop. I'd like to creat a script they can click on when they need desktop support, instead of walking each through the steps to manually connecting to my listening viewer.
My Listening viewer server is 192.168.1.78.
Their TightVNC should be installed on their C:\Program Files
Is there a way to use a .bat file to launch these steps for them?