Solved

Remote Desktop Services logoff issues

Posted on 2011-03-21
7
2,453 Views
Last Modified: 2012-05-11
Hi
We are using RDS to host a few applications here at work. I have noticed that when a user logs off in the Remote Desktop Services Manager it says ther are disconnected but the message never clears. Also I noticed whilst this happens there are 5 processes still running within Remote Desktop services Manager under the usersname and they are as follows -
rdpshell.exe
rdpinit.exe
dwm.exe
rdpclip.exe
taskhost.exe
If you clear out the users disconnected state the processes are also removed but im sure this shouldnt be a manual process. Any ideas on how to fix this ?
Cheers
Troy
0
Comment
Question by:P3admin
  • 4
  • 3
7 Comments
 
LVL 6

Expert Comment

by:Draxonic
ID: 35185263
This suggests to me that the users are closing the RDP client window instead of actually logging off.

I would recommend you use Group Policy to specify a Disconnected Session Time Limit. Set it to something like 15 minutes so that if a users remote access communications is interrupted for whatever reason, they will have a chance to reconnect and reestablish the session.

The RDS servers this policy applies to will then end disconnected sessions by itself, leaving you to focus on more important things.  :)
0
 

Author Comment

by:P3admin
ID: 35186091
Hi Draxonic
Thanks for the info. I have to admit I dont know myself how to log off of a RDS session. Is this through the exit commadn in the application itself?
Cheers
Troy
0
 
LVL 6

Expert Comment

by:Draxonic
ID: 35186140
You should find if you click on the start menu in the RDP (or RDS... whatever) session window you have a Log off option in the start menu.

If you're an administrator this may default to a Shut Down option, (which is pretty dumb if you ask me), but an arrow next to the option will give you further options, including Log off)

Clicking on the Cross in the top-right corner disconnects the session, but does not log it off. Most corporations I have worked for have had the policy I mentioned above set simply because most users close their sessions this way.

Cheers,
Drax
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 

Author Comment

by:P3admin
ID: 35186154
Do I need to create a script or is there a option to enable this in GPO?
0
 
LVL 6

Accepted Solution

by:
Draxonic earned 500 total points
ID: 35186166
This should prove interesting reading for you:
http://technet.microsoft.com/en-us/library/ee791886%28WS.10%29.aspx
http://technet.microsoft.com/en-us/library/cc754272.aspx

Also, because this is a user mode policy, generally what I have done in the past is configure the policy to operate against the RDS Server hosts and then enable loopback. This makes the user policy apply to users based on the GPO applied to the computer.

See http://support.microsoft.com/kb/231287
0
 

Author Comment

by:P3admin
ID: 35186168
HiDraxonic

Have found the information. Thankyou very much for your help

Cheers

Troy
0
 
LVL 6

Expert Comment

by:Draxonic
ID: 35186217
Glad I could be of assistance.
0

Featured Post

Do email signature updates give you a headache?

Constantly trying to correctly format email signatures? Spending all of your time at every user’s desk to make updates? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today!

Join & Write a Comment

I was supporting a handful of Windows 2008 (non-R2) 2 node clusters with shared quorum disks. Some had SQL 2008 installed and some were just a vendor application that we supported. For the purposes of this article it doesn’t really matter which so w…
At the beginning of the year, the IT world was taken hostage by the shareholders of LogMeIn. Their free product, which had been free for ten years, all of the sudden became a "pay" product. Now, I am the first person who will say that software maker…
This tutorial will walk an individual through locating and launching the BEUtility application and how to execute it on the appropriate database. Log onto the server running the Backup Exec database. In a larger environment, this would generally be …
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now