Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Remote Desktop Services logoff issues

Posted on 2011-03-21
7
Medium Priority
?
2,595 Views
Last Modified: 2012-05-11
Hi
We are using RDS to host a few applications here at work. I have noticed that when a user logs off in the Remote Desktop Services Manager it says ther are disconnected but the message never clears. Also I noticed whilst this happens there are 5 processes still running within Remote Desktop services Manager under the usersname and they are as follows -
rdpshell.exe
rdpinit.exe
dwm.exe
rdpclip.exe
taskhost.exe
If you clear out the users disconnected state the processes are also removed but im sure this shouldnt be a manual process. Any ideas on how to fix this ?
Cheers
Troy
0
Comment
Question by:P3admin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 6

Expert Comment

by:Draxonic
ID: 35185263
This suggests to me that the users are closing the RDP client window instead of actually logging off.

I would recommend you use Group Policy to specify a Disconnected Session Time Limit. Set it to something like 15 minutes so that if a users remote access communications is interrupted for whatever reason, they will have a chance to reconnect and reestablish the session.

The RDS servers this policy applies to will then end disconnected sessions by itself, leaving you to focus on more important things.  :)
0
 

Author Comment

by:P3admin
ID: 35186091
Hi Draxonic
Thanks for the info. I have to admit I dont know myself how to log off of a RDS session. Is this through the exit commadn in the application itself?
Cheers
Troy
0
 
LVL 6

Expert Comment

by:Draxonic
ID: 35186140
You should find if you click on the start menu in the RDP (or RDS... whatever) session window you have a Log off option in the start menu.

If you're an administrator this may default to a Shut Down option, (which is pretty dumb if you ask me), but an arrow next to the option will give you further options, including Log off)

Clicking on the Cross in the top-right corner disconnects the session, but does not log it off. Most corporations I have worked for have had the policy I mentioned above set simply because most users close their sessions this way.

Cheers,
Drax
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:P3admin
ID: 35186154
Do I need to create a script or is there a option to enable this in GPO?
0
 
LVL 6

Accepted Solution

by:
Draxonic earned 2000 total points
ID: 35186166
This should prove interesting reading for you:
http://technet.microsoft.com/en-us/library/ee791886%28WS.10%29.aspx
http://technet.microsoft.com/en-us/library/cc754272.aspx

Also, because this is a user mode policy, generally what I have done in the past is configure the policy to operate against the RDS Server hosts and then enable loopback. This makes the user policy apply to users based on the GPO applied to the computer.

See http://support.microsoft.com/kb/231287
0
 

Author Comment

by:P3admin
ID: 35186168
HiDraxonic

Have found the information. Thankyou very much for your help

Cheers

Troy
0
 
LVL 6

Expert Comment

by:Draxonic
ID: 35186217
Glad I could be of assistance.
0

Featured Post

 [eBook] Windows Nano Server

Download this FREE eBook and learn all you need to get started with Windows Nano Server, including deployment options, remote management
and troubleshooting tips and tricks

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Like many organizations, your foray into cloud computing may have started with an ancillary or security service, like email spam and virus protection. For some, the first or second step into the cloud was moving email off-premise. For others, a clou…
Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
This tutorial will walk an individual through locating and launching the BEUtility application and how to execute it on the appropriate database. Log onto the server running the Backup Exec database. In a larger environment, this would generally be …
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question