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MAC address for a Dell Latitude E6400

Posted on 2011-03-21
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Last Modified: 2012-05-11
Without going into long details, is there a way of finding a MAC address from the BIOS or just anyway without an OS...

I need to talk the user through telling me the new MAC address on a computer that does not have Windows installed!
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Question by:Cuteadder
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4 Comments
 
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Expert Comment

by:AriMc
ID: 35185110
I'm not familiar with the BIOS used by Dell but quite often the manufacturers glue a sticker somewhere around the computer or the NIC where the MAC-address is listed. If you can't find it in the BIOS, it's worth a shot to carefully check all sides of the enclosure and insides of the computer.

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theras2000 earned 500 total points
ID: 35185117
I don't have that lappy, but I think it should have Network Boot option in BIOS.  Normally if you try to network boot, it sits there for 10 secs with the MAC address showing before it times out.  I don't know the BIOS menus either, but it shouldn't be too hard to figure out over the phone.
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Expert Comment

by:AriMc
ID: 35185127
And another alternative is to get a live boot-cd of Knoppix (http://www.knoppix.org/), boot from that and then find the MAC-address on the command prompt with command:

   sudo ifconfig

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Author Closing Comment

by:Cuteadder
ID: 35185216
perfect, cheers
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