Excel 07 Add-in/Com/Template oddity - safe mode OK, can't find the problem.

Excel 2007, on Windows XP.

When the user selects some cells, they can then right-click and 'Copy'.  However, when they right click to prepare to Paste (or Paste Special), those two options are greyed out.  They can, however, do the keyboard shortcut to Paste or Paste Special.

If I start Excel in Safe Mode, everything works fine.  However, I cannot locate the 'thing' that is causing the issue.  There is nothing in either of the two XL Start folders, the only add-in listed I disable, with no effect.  I have looked everywhere I can think of as to where this 'offending loader' may be, but I cannot find it.

Any suggestions as to where I can look?


Who is Participating?
thepcwizardConnect With a Mentor Commented:
Locate the Excel12.xlb file.  If you found the XL Start, it's up a level in the folder structure.
On XP it is located under C:\Documents and Settings\USERNAME\Application Data\Microsoft\Excel
Rename or delete it.  See if the issue is resolved.
This file holds customizations, and may be the issue.
tnormanAuthor Commented:
Bingo!  Thanks for that.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.