Hello ladies and gents,
Would appreciate any input on this, as it's got me scratching my head. We're running Exchange 2010 with Outlook 2010 clients. Enabled and configured an online archive on a mailbox, and can see and work with it in OWA, but NOT the Outlook 2010 client.
I've read a tonne of different posts/articles, including many on Experts Exchange, so far and tried a number of things to no avail. I know there are other people that are having similar problems, and have as yet found no solution.
I've read about the client license restrictions and have tried to get it to work on a standalone installation of Outlook 2010, as well as various versions of the Office 2010 suite (both retail AND volume licenses, x86 AND x64), including Pro Plus VL. I've tried it with cached mode disabled and enabled. I've even tried it in Outlook 2007 with SP2 and the Dec hotfix package, as recommended by someone else, and nothing.
The retention policy on the mailbox works, and I am able to apply retention tags to folders and such from the Outlook client. It's just the archive itself that I can't see in Outlook. The archive mailbox itself is on a mailbox store different from the user's mailbox, although I've tried it with them on the same store as well.
Might there be anything that I'm missing here? Any ideas would be greatly appreciated. Thanks!