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Ipad&Iphone synchronization with exchange - outlook dependence

Posted on 2011-03-21
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Last Modified: 2012-05-11
Hi there,

i have an ipad which i configured to connect to exchange and all good.
The issue is pulling the emails.
Ipad are not getting any emails till i actually open my outlook and i can see all new emails in my outlook inbox and ipad starts receiving emails.
Same problem with the iphone.

any idea??

Thank you
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Question by:c00kie88
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Alan Hardisty earned 500 total points
ID: 35186039
Your problem is related to Anti-Virus Interference and my article describes a solution for you, in the Inconsistent Sync section:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_1798-Exchange-2003-Activesync-Connection-Problems-FAQ.html

The registry key mentioned enables Background Scanning of the Exchange store and should resolve your problem for you (don't worry about the version of Exchange).
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