Solved

Enstella Systems Exchange Server Recovery Software

Posted on 2011-03-21
6
631 Views
Last Modified: 2012-05-11
I just purchased Enstella Systems Exchange Server Recovery Software. After installing the program and running it, I pick my EDB file in the program and after I pick my priv1.edb file, the progress indicator moves across the bottom of the program and then it shuts the program down. The EDB file is from a Windows SBS server 2003 that was phased out (gracefully)
I'm running on Windows XP SP3 / Outlook 2007. The edb file is the only file in the directory and is about 7.5GB in size and is located on the local drive of the pc.

Tell me I didn't buy the wrong software?

I don't like the fact that their support is email only (shows a picture of a girl with a phone head set) but they say 24/7.

0
Comment
Question by:johnbowden
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 9

Accepted Solution

by:
rsoly777 earned 250 total points
ID: 35190557
It looks like this product converts the individual mailboxes in the exchange database to .PST files for outlook. Is there an output directory for the software?
try following this step by step guide:
http://www.exchangeemailrecovery.com/exchange-mailbox-recovery.html
0
 
LVL 17

Expert Comment

by:lucid8
ID: 35192012
1. Hopefully you are not working with the only copy of that EDB?
2. Could be a problem with the product or the EDB, hard to say without knowing more.  If you want to validate the EDB is ok (at no cost) , i.e. readable and can open all mailboxes etc you can learn about our firm and contact me offline to discuss.  Just check my profile for contact information
0
 

Author Comment

by:johnbowden
ID: 35324215
I have contacted their support. Unfortunately, it is by email only so it's a slow process. I would not recomend this program because of that. In most cases, if a person is having to retreive data from a dead server, they need it yesterday, not two weeks from the time that it failed. Well, the program was only 300 bucks. I will let you know the outcome
0
Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 
LVL 17

Expert Comment

by:lucid8
ID: 35324243
Sorry to hear that, but thanks for the update and certainly understand and agree with your concern. let us know how it turns out.
0
 

Author Comment

by:johnbowden
ID: 35392277
I could never get the software to work properly
0
 
LVL 17

Expert Comment

by:lucid8
ID: 35392967
Thats unfortunate, so what did you end up doing to resolve your issue?
0

Featured Post

Forrester Webinar: xMatters Delivers 261% ROI

Guest speaker Dean Davison, Forrester Principal Consultant, explains how a Fortune 500 communication company using xMatters found these results: Achieved a 261% ROI, Experienced $753,280 in net present value benefits over 3 years and Reduced MTTR by 91% for tier 1 incidents.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question