I had gotten a static IP address from AT&T about 1.5 years ago. It has worked fine until last week. I have a 2 Wire Home Portal 1000SW. This device only has a software factory reset, it does not have a hardware factory reset (even though 2 Wire says it does). It had to be put into bridge mode and a set for a 'direct IP' connection for the static IP. Once it is in bridge mode, the administration interface (where the factory reset is) cannot be reached without first doing a factory reset - see the conundrum? AT&T says the problem is on my end. Everything is correct (that I can check). I am no networking expert by any means, but I believe that you can't have a static IP with a PPPoE type account. Am I correct?