cd drive not reading cds after upgrade to windows 7 64-bit
Posted on 2011-03-21
My company provided me with a laptop that was recently upgraded from Windows Vista to Windows 7 64-bit. The internal CD/DVD drive works fine but I tried to read a cd and it won't recognize it. It reads DVDs perfectly which is why I haven't noticed the problem before now. I tried several cds including 2 different brands of blank cds.
My laptop is a Dell Vostro 1510. I tried updating the drivers on the Dell website and that did not work. The website states that my laptop probably has an OPTIARC AD-7640A 8x 12.7 slotload DVDRW and I tried finding a manufacturer's website with drivers but the website says to get the drivers from the OEM website.
I'm out of ideas. Anyone have any others for me to try?