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outlook calendar item created as "sent on behalf" incorrectly

Posted on 2011-03-21
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Last Modified: 2012-05-11
I am at a loss.  We have one user who is a delegate of multiple execs.  Call her user A.  User A's Outlook is configured with 5+ secondary mailboxes, she is set as delegate with owner permissions for all supported execs.  

Roughly 1-2 times per week, when she creates a calendar item/meeting invite in her calendar, the meeting invitation goes out as "from user A sent of behalf of user B."   When this happens, user B (one of the execs) gets all the meeting request responses and user B's calendar is not updated properly -- never gets added to the meeting even though user B was a recipient/invitee.  

I have applied Windows updates, created new Outlook profiles, no go.  It only happens 1-2 times per week, a small percentage of the time.  user A swears she is creating the invitation/calendar item from her calendar.  Any ideas are much appreciated.  
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Question by:aethion
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Expert Comment

by:JDCUSAF
ID: 35188977
Does she have the from field added?  
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Author Comment

by:aethion
ID: 35191767
There is no option to add from: field when creating calendar items.  I only see that for message items.  
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Expert Comment

by:JDCUSAF
ID: 35194516
I am refering to if they foward and existing appointment.  Does this only occur with new appointments that have not been fowarded?
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Author Comment

by:aethion
ID: 35194585
It occurs when creating new appointments in her calendar.  For some reason, every once in a while, the meeting invitation will go out from UserA (her) on behalf of UserB (one of the execs she supports even if she creates the appointment/meeting from her calendar.    I'm pretty certain it is a client-level issue but it tough to figure out since we cannot replicate it.  
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JDCUSAF earned 500 total points
ID: 35195081
Have you deleted and re-receated the outlook profile on the local machine?
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Author Closing Comment

by:aethion
ID: 35337919
Although I had tried this before, after creating another Outlook profile the problem seems to have gone away after two weeks of use.  JDCUSAF deserved some credit for the suggestion.
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