Solved

outlook calendar item created as "sent on behalf" incorrectly

Posted on 2011-03-21
6
1,547 Views
Last Modified: 2012-05-11
I am at a loss.  We have one user who is a delegate of multiple execs.  Call her user A.  User A's Outlook is configured with 5+ secondary mailboxes, she is set as delegate with owner permissions for all supported execs.  

Roughly 1-2 times per week, when she creates a calendar item/meeting invite in her calendar, the meeting invitation goes out as "from user A sent of behalf of user B."   When this happens, user B (one of the execs) gets all the meeting request responses and user B's calendar is not updated properly -- never gets added to the meeting even though user B was a recipient/invitee.  

I have applied Windows updates, created new Outlook profiles, no go.  It only happens 1-2 times per week, a small percentage of the time.  user A swears she is creating the invitation/calendar item from her calendar.  Any ideas are much appreciated.  
0
Comment
Question by:aethion
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 2

Expert Comment

by:JDCUSAF
ID: 35188977
Does she have the from field added?  
0
 

Author Comment

by:aethion
ID: 35191767
There is no option to add from: field when creating calendar items.  I only see that for message items.  
0
 
LVL 2

Expert Comment

by:JDCUSAF
ID: 35194516
I am refering to if they foward and existing appointment.  Does this only occur with new appointments that have not been fowarded?
0
SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

 

Author Comment

by:aethion
ID: 35194585
It occurs when creating new appointments in her calendar.  For some reason, every once in a while, the meeting invitation will go out from UserA (her) on behalf of UserB (one of the execs she supports even if she creates the appointment/meeting from her calendar.    I'm pretty certain it is a client-level issue but it tough to figure out since we cannot replicate it.  
0
 
LVL 2

Accepted Solution

by:
JDCUSAF earned 500 total points
ID: 35195081
Have you deleted and re-receated the outlook profile on the local machine?
0
 

Author Closing Comment

by:aethion
ID: 35337919
Although I had tried this before, after creating another Outlook profile the problem seems to have gone away after two weeks of use.  JDCUSAF deserved some credit for the suggestion.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

742 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question